National Account Administrator

Churchill Group; Gateshead; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee-owned

33 days leave including bank holidays

Enhanced maternity, paternity, and.sic

24hr online GP access

Volunteering days annually

250+ perks and exclusive deals

Training and apprenticeships

Wellbeing & Inclusion initiatives

Recognition and awards program

Job summary

Churchill Group in Gateshead is seeking a National Accounts Administrator to support the National Accounts team, delivering high-quality admin support with accuracy and efficiency in a fast-paced environment.

You’ll play a key role in processing contracts, managing purchasing, assisting with client billing and subcontractor spend, and maintaining systems. A proactive, organised communicator with Excel skills will thrive in this role.

Qualifications

• Previous administrative experience (accounts administration is advantageous).
• Strong analytical, organisational and written/verbal communication skills.
• Proactive, solution-focused mindset with issue-resolution abilities.
• Proficiency in Excel and confidence with other Microsoft Office applications.
• Ability to prioritise workloads and manage multiple deadlines.
• Willingness to learn and improve processes; build professional relationships.

Responsibilities

• Support mobilisation of new contracts.
• Manage purchasing requirements, process and reconcile ad hoc spend.
• Assist National Account Manager with client billing and subcontractor spend.
• Maintain internal systems with client requests from query to resolution.
• Coordinate bookings, notify clients of planned works, set up sites with subcontractors, raise purchase orders, issue invoices.
• Provide general administrative support to ensure smooth operations.

Skills

Organisational skills

Customer service

Analytical skills

Written/verbal communication

Proactive problem solving

Prioritising workloads

Relationship building

Tools

Excel

MS Office

Job description

Hybrid role based in Gateshead, Newcastle

We are looking for a

National Accounts Administrator to join our Gateshead office, providing vital administrative support to our National Accounts team. This is a great opportunity for someone with strong organisational skills and a passion for delivering excellent customer service in a fast-paced environment.

You’ll play a key role in ensuring our clients and internal teams receive the highest standard of support, accuracy, and efficiency.

As a National Accounts Administrator, you will:

• Support the mobilisation of new contracts.
• Manage purchasing requirements, including processing and reconciling ad hoc spend.
• Assist the National Account Manager by reviewing, analysing, and updating client billing and subcontractor spend.
• Maintain and update internal systems with client requests, ensuring accurate records from initial query through to resolution.
• Coordinate bookings and notify clients of planned works, including setting up new sites with subcontractors, raising purchase orders, and issuing invoices.
• Provide general administrative support as required to ensure smooth operations.

As a National Accounts Administrator, you will have:

• Previous administrative experience (experience in accounts administration is advantageous).
• Strong analytical, organisational, and written/verbal communication skills.
• A proactive, solution-focused mindset with excellent issue resolution abilities.
• Proficiency in Excel and confidence with other Microsoft Office applications.
• The ability to prioritise workloads, manage multiple deadlines, and remain flexible under pressure.
• A confident, enthusiastic, and self-motivated approach, with a willingness to learn and improve processes.
• The ability to build positive, professional relationships with colleagues, clients, and subcontractors.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued.

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually - from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: A basic DBS check is required for this role

Keywords

National Accounts AdministratorBusiness Support AdministratorRegional CoordinatorBusiness Support Coordinator