Administrator - Cards, Benefits & Expenses

Sopra Steria; Newcastle upon Tyne; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave with the option

Health cash plan

Life assurance and pension

Job summary

Sopra Steria in Newcastle upon Tyne is seeking an accurate and organised administrator for the Cards, Benefits & Expenses team. You will support payroll‑related benefits and schemes, process data accurately, and handle high volumes with attention to policy and legislation.

The role is permanent, full‑time, hybrid (2 days on site per week) with a salary of £26,298 per year. You’ll join a busy operational team and contribute to efficient service delivery.

Qualifications

• Experience of processing payroll-related information and working with payroll or HR systems in a high-volume environment would be beneficial.
• High attention to detail, with confidence working with large volumes of data.
• Good Excel skills, including use of formulas, alongside strong overall computer literacy.
• Excellent time management skills, with the ability to meet tight deadlines.
• High levels of numeracy and written communication skills, including drafting clear and accurate correspondence.

Responsibilities

• Processing and administering Cards, Benefits & Expenses activity in line with agreed service levels and timescales.
• Managing and prioritising your own workload across an allocated area of the team.
• Calculating, checking and processing salary sacrifice schemes and allowances accurately.
• Auditing expense claims to ensure compliance with policy and legislative requirements.
• Responding to queries from employees and managers via RFS and email, providing a positive and professional customer experience.
• Supporting ad-hoc activity, including issuing letters and assisting with project work involving high‑volume data analysis.

Skills

Excel

Numeracy

Written communication

Time management

Attention to detail

Payroll systems

Tools

Payroll/HR systems

Job description

Looking for a role where accuracy, organisation and great customer service really matter? Do you enjoy working with data, juggling priorities and supporting colleagues across a busy operational team?

You’ll be joining the Cards, Benefits & Expenses team within Transformative Business Services, supporting service delivery for our client MPS. This is a fast‑paced administrative role where attention to detail is essential, and where you’ll play a key part in making sure payroll‑related benefits, expenses and schemes are processed accurately, on time and in line with policy and legislation.

This is a permanent, full‑time role, based from our Newcastle office, with an expectation of working on site two days per week.

What you’ll be doing:

• Processing and administering Cards, Benefits & Expenses activity in line with agreed service levels and timescales.
• Managing and prioritising your own workload across an allocated area of the team.
• Calculating, checking and processing salary sacrifice schemes and allowances accurately.
• Auditing expense claims to ensure compliance with MPS policy and legislative requirements.
• Responding to queries from employees and managers via RFS and email, providing a positive and professional customer experience.
• Supporting ad‑hoc activity, including issuing letters and assisting with project work involving high‑volume data analysis.

What you’ll bring:

• Experience of processing payroll‑related information and working with payroll or HR systems in a high‑volume environment would be beneficial.
• High attention to detail, with confidence working with large volumes of data.
• Good Excel skills, including use of formulas, alongside strong overall computer literacy.
• Excellent time management skills, with the ability to meet tight deadlines.
• High levels of numeracy and written communication skills, including drafting clear and accurate correspondence.

Employment Type: Full‑time, Permanent.

Location: Hybrid – Newcastle, 2 days per week

Security Clearance Level: NPVV2.

Internal Recruiter: Becky.

Salary: £26,298 per annum.

Benefits:

• 25 days annual leave with the choice to buy additional days
• health cash plan
• life assurance and pension

Loved reading about this job and want to know more about the sector?

We’re a leading provider in the UK of re‑imagined Business Support Services powered by next generation technology. We combine the full power of Sopra Steria’s Insight, Technology and Transformation capabilities to deliver positive, meaningful and long‑lasting outcomes for our clients. We’re the partner of choice for organisations who are looking to tackle the most complex problems with new solutions.

We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.