Museum Visitor Host - Welcoming Experiences & Retail

Chelmsford City Council; Chelmsford; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Disability Confident

Job summary

Chelmsford City Council is seeking a Museum Visitor Host for the Museum of Chelmsford. The role is part-time, on-site, with a rota that includes Saturdays and Sundays, and involves welcoming visitors, sharing knowledge about exhibitions, and promoting the membership scheme.

The successful candidate will be the first point of contact, engaging with visitors to ensure they have a positive experience, handling enquiries, and supporting retail operations. Interviews are planned in November 2026.

Qualifications

• Great communication and welcoming manner.
• Experience in public or visitor-facing roles.
• Interest in heritage and culture.

Responsibilities

• Greet visitors and help them enjoy their visit.
• Promote membership scheme and benefits.
• Handle shop sales and support retail operations.
• Answer general enquiries and share knowledge of exhibitions and activities.

Job description

Chelmsford City Council is seeking a Museum Visitor Host for the Museum of Chelmsford. The role is part-time, on-site, with a rota that includes Saturdays and Sundays, and involves welcoming visitors, sharing knowledge about exhibitions, and promoting the membership scheme.

The successful candidate will be the first point of contact, engaging with visitors to ensure they have a positive experience, handling enquiries, and supporting retail operations. Interviews are planned in November 2026.