Museum Visitor Host

The Methodist Church in Britain; Chelmsford; On-site; GBP 12,000 - 17,000; Part time

Job summary

Chelmsford City Council’s Museum of Chelmsford is seeking a friendly Visitor Host to be the first point of contact for visitors, prepare the museum for opening, events and private hires, and support shop and membership activities.

The role is rostered on weekends, 15 hours per week, with occasional evenings and bank holidays. A DBS check and safeguarding training are required, with references available on request.

Qualifications

• DBS check required and safeguarding training.
• References available on request.
• Excellent written and verbal communication.

Responsibilities

• Preparing the museum for opening, events and private hires
• Greeting visitors and helping them get the most from their visit
• Promoting the membership scheme and its benefits
• Handling shop sales and supporting retail operations
• Responding to general enquiries
• Sharing knowledge of exhibitions, galleries and activities

Skills

Confidence in dealing with the public

Good communication skills

Warm, approachable manner

Job description

A Visitor Host post at the Museum of Chelmsford, run by Chelmsford City Council, in a small front-of-house team. The post holder is the first point of contact for visitors, preparing the museum for opening, events and private hires, handling shop sales and membership promotion, and answering general enquiries. The work is rostered on weekends, 9.15am to 5.15pm, with occasional evenings and bank holidays, across 15 hours a week. Applicants must pass a DBS check and safeguarding checks under the council's safer recruitment process.

What the job involves

• Preparing the museum for opening, events and private hires
• Greeting visitors and helping them get the most from their visit
• Promoting the membership scheme and its benefits
• Handling shop sales and supporting retail operations
• Responding to general enquiries
• Sharing knowledge of exhibitions, galleries and activities

Skills & knowledge

• Confidence in dealing with the public
• Good communication skills
• Warm, approachable manner

Checks & eligibility

• DBS check
• Safeguarding training
• References