Museum Retail & Ticketing Associate (Flexible Hours)

Experience Oxfordshire; Kidlington; On-site; GBP 18,000 - 24,000; Part time

Job summary

The Ashmolean Museum’s Retail & Ticketing Team seeks a friendly, proactive colleague to deliver excellent customer service and maximise sales across shop and ticket lines. You will assist visitors, process purchases and memberships, and promote gifts and donations.

Using the Galaxy Ticketing System, you will handle tickets for exhibitions and events, answer queries, work a flexible seven‑day rota including weekends and occasional evenings, and contribute to a welcoming visitor experience.

Job description

The Ashmolean Museum’s Retail & Ticketing Team seeks a friendly, proactive colleague to deliver excellent customer service and maximise sales across shop and ticket lines. You will assist visitors, process purchases and memberships, and promote gifts and donations.

Using the Galaxy Ticketing System, you will handle tickets for exhibitions and events, answer queries, work a flexible seven‑day rota including weekends and occasional evenings, and contribute to a welcoming visitor experience.