Museum Operations Lead | Elevate Guest Experience

Benugo Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo location

Monthly allowance for Benugo locations

Competitive rate

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Employee discounts via Perkbox

Access to Employee Assistance Programme

Job summary

Benugo Limited is seeking an experienced Assistant General Manager to join their team at Royal Museums Greenwich. In this full-time, permanent position, you will oversee operations in the National Maritime Museum and Cutty Sark, ensuring high standards of service and customer experience. Your responsibilities include managing finances and team performance, with opportunities for career development.

The ideal candidate will have experience in public spaces, high-volume operations, and excellent communication skills. A passion for food is advantageous. Benugo offers various perks including free lunch, competitive pay, and opportunities for career growth.

Qualifications

• Experience in high volume and multi-site operations is highly desirable.
• Passion for food is a plus.

Responsibilities

• Oversee operational function, providing direction and structure.
• Build and maintain client relationships to ensure customer satisfaction.
• Manage the financial and budget functions including forecasting and cost control.
• Support and manage team performance through evaluations and training.
• Ensure high levels of Food and Health & Safety.

Skills

Experience working in a public space

Excellent communicator

Financial and commercial awareness

Ability to motivate and inspire

Job description

Benugo Limited is seeking an experienced Assistant General Manager to join their team at Royal Museums Greenwich. In this full-time, permanent position, you will oversee operations in the National Maritime Museum and Cutty Sark, ensuring high standards of service and customer experience. Your responsibilities include managing finances and team performance, with opportunities for career development.

The ideal candidate will have experience in public spaces, high-volume operations, and excellent communication skills. A passion for food is advantageous. Benugo offers various perks including free lunch, competitive pay, and opportunities for career growth.