Museum Audience & Engagement Intern

Artemis Clarke Ltd; Canterbury; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Training & development

Staff discounts

Cycle to work scheme

Employee assistance programme

Job summary

Canterbury City Council's Museums Audience & Engagement team is offering a full-time 1-year internship as a Museum Audience & Engagement Intern at The Beaney Museum office, with hybrid working options.

You will support marketing, audience engagement, programming and digital communications to connect people with our collections, exhibitions and events, while aiding audience research and developing new audiences. Salary £25,948.96 per year.

Qualifications

• This internship focuses on audience engagement, programming, marketing and digital communications.

Responsibilities

• Provide marketing support for programming, learning and collections activities.
• Assist with event promotion and messaging for museum programmes and exhibitions.
• Research, write and schedule social media content in the museum's voice.
• Collaborate with museum staff to develop educational and promotional materials.
• Create digital and print marketing collateral such as flyers and signage.
• Participate in strategic planning for exhibitions and marketing initiatives.

Skills

Marketing support

Social media

Audience engagement

Content creation

Tools

Digital platforms

Job description

The Canterbury Museums & Galleries team at Canterbury City Council are looking for a Museum Audience & Engagement Intern to join them.

This is a full-time 1 year internship position with Canterbury Museums & Galleries.

This role offers an excellent opportunity to build practical skills and experience within a busy and ambitious museum service. Working closely with the Museums Audience & Engagement Officer, you will gain hands‑on experience in audience engagement, programming, marketing and digital communications, helping to connect people with our collections, exhibitions and events. You will support the delivery of visitor-focused projects, create content for digital and social media channels, assist with audience research and evaluation, and contribute to activities that broaden participation and develop new audiences.

Key details

• Salary: £25,948.96
• Contractual hours: 37 per week
• Basis: Full time
• Contract type: 1 year fixed‑term contract
• Based at The Beaney Museum office, with options for flexible / hybrid working
• Application closing date: 21 September 2026

What's in it for you?

• £25,948.96.
• Options for flexible, hybrid working – we understand the importance of a good work‑life balance.
• We'll support and encourage your career by providing excellent opportunities for training and development.
• Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time.
• An easier commute: free use of Canterbury's Park & Ride, flexi bus tickets, and a cycle to work scheme.
• Stay healthy: access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of flu jabs.
• A generous annual leave entitlement – 23 days annual leave plus bank holidays, PLUS 3 given days which are usually used over the Christmas period.

About this internship

This role will support the museum in attracting, understanding and engaging audiences by helping develop inclusive programmes, communications and visitor experiences.

Here's what you will get up to

• You will provide marketing support particularly relating to the promotion of programming, learning and collections related activities.
• Assist with event promotion and messaging for museum programmes and exhibitions, as well as support the development and execution of advertising and email campaigns.
• You will research, write, and schedule social media content in the museum's voice across various platforms.
• You will collaborate with museum staff from different departments to develop educational and promotional materials.
• You will aid in the creation of digital and print marketing collateral, such as flyers, signage, exhibition interpretation, and blog posts.
• You will participate in strategic planning for upcoming exhibitions and related marketing initiatives.

Working pattern

Usually Monday to Friday. The Museum is a 7-day operation and regularly hosts events outside core hours. Flexibility to work on weekends, public holidays and before/after public hours is therefore required.

The role is based at The Beaney Museum office but options for flexible / hybrid working are offered.

About you, the ideal candidate for the job

Your knowledge

• An interest in museums.
• An interest in art, culture and/or visitor attractions.

Your experience

• Experience of using and working across digital platforms and websites.
• Experience of working as part of a team.
• Experience of working to strict deadlines and with competing priorities.

Your skills

• Good organisational, logical and methodical thinking and planning skills.
• Good interpersonal and communication skills, both verbal and written.
• Willingness to work collaboratively and in partnership with colleagues and other organisations.
• Ability to think creatively.

Equality, Diversity & Inclusion at Canterbury City Council

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

Our diversity strengthens our ability to serve the diverse communities we support through our work.

To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.