Museum Audience & Engagement Intern

Canterbury City Council; Canterbury; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hybrid working

Training & development

Discounts

Park and Ride

Cycle to work

Employee assistance

Job summary

The Canterbury Museums & Galleries team at Canterbury City Council are seeking a Museum Audience & Engagement Intern to join them for a full-time 1-year internship. You will work closely with the Museums Audience & Engagement Officer to gain hands-on experience in audience engagement, programming, marketing and digital communications, helping to connect people with our collections, exhibitions and events.

You’ll support visitor-focused projects, create content for digital channels and assist

Qualifications

• Experience of using and working across digital platforms and websites.
• Experience working as part of a team.
• Experience meeting deadlines and managing competing priorities.
• Good organisational, logical and methodical thinking and planning.
• Good interpersonal and written/verbal communication skills.
• Willingness to work collaboratively with colleagues and other organisations.
• Ability to think creatively.

Responsibilities

• Provide marketing support for programming, learning and collections activities.
• Assist with event promotion and messaging for museum programs and exhibitions.
• Support development and execution of advertising and email campaigns.
• Research, write, and schedule social media content in the museum's voice across various platforms.
• Collaborate with museum staff to develop educational and promotional materials; create digital and print marketing collateral.
• Participate in strategic planning for upcoming exhibitions and related marketing initiatives.

Skills

Digital platforms

Teamwork

Deadline management

Organisational skills

Communication skills

Creative thinking

Collaboration

Job description

The Canterbury Museums & Galleries team at Canterbury City Council are looking for a Museum Audience & Engagement Intern to join them.

This is a full-time 1 Year internship position with Canterbury Museums & Galleries.

This role offers an excellent opportunity to build practical skills and experience within a busy and ambitious museum service. Working closely with the Museums Audience & Engagement Officer, you will gain hands‑on experience in audience engagement, programming, marketing and digital communications, helping to connect people with our collections, exhibitions and events. You will support the delivery of visitor‑focused projects, create content for digital and social media channels, assist with audience research and evaluation, and contribute to activities that broaden participation and develop new audiences.

What’s in it for you?

• Options for flexible, hybrid working - we understand the importance of a good work-life balance.
• We’ll support and encourage your career by providing excellent opportunities for training and development.
• Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time.
• An easier commute: free use of Canterbury’s Park and Ride, flexi bus tickets, and a cycle to work scheme.
• Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs.

About this internship:

This role will support the museum in attracting, understanding and engaging audiences by helping develop inclusive programmes, communications and visitor experiences.

Here’s what you’ll get up to:

• You will provide marketing support particularly relating to the promotion of programming, learning and collections related activities.
• Assist with event promotion and messaging for museum programs and exhibitions as well as support the development and execution of advertising and email campaigns.
• You will research, write, and schedule social media content in the museum’s voice across various platforms.
• You will collaborate with museum staff from different departments to develop educational and promotional materials.You will aid in the creation of digital and print marketing collateral, such as flyers, signage, exhibition interpretation, and blog posts.
• You will participate in strategic planning for upcoming exhibitions and related marketing initiatives.

Working pattern:

• Usually Monday to Fridays. The Museum is a 7-day operation and regularly hosts events outside core hours. Flexibility to work on weekends, public holidays and before/after public hours is therefore required.
• This is a full-time fixed term 1 year post
• We offer a generous annual leave entitlement! You’ll receive 23 days annual leave plus bank holidays, PLUS 3 given days which are usually used over the Christmas period.
• The role is based at The Beaney Museum office but options for flexible/ hybrid working are offered.
• Contract type: 1 year fixed-term contract

About you, the ideal candidate for the job:

Your knowledge

• An interest in museums
• An interest art, culture and/or visitor attractions

Your experience

• Experience of using and working across digital platforms and website
• Experience of working as part of a team
• Experience of working to strict deadlines and with competing priorities
• Good organisational, logical and methodical thinking and planning skills
• Good interpersonal and communication skills, both verbal and written
• Willingness to work collaboratively and in partnership with colleagues and other organisations
• Ability to think creatively

For an informal chat to find out more about the role or what it’s like to work for Canterbury City Council’s Museums & Galleries team, please contact Murray O'Grady (Museum Audience & Engagement Officer): [e-mail] .

Interview dates are Wednesday 7th and Thursday 8th October.

Equality, Diversity & Inclusion at Canterbury City Council

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

Our diversity strengthens our ability to serve the diverse communities we support through our work.

To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.

Site Maintenance Dates:

Site maintenance is being carried out and may be unavailable on 22 August and 19 September 2026 between the hours of 00:00 – 12:00.