Multimodal Ocean Import Specialist

WR Logistics; Chelmsford; On-site; GBP 30,000 - 47,000; Full time

Benefits offered by this job

£35,000 salary

Monday to Friday working

8:30am–5:00pm

1-hour lunch break

20 days holiday + bank holidays

One extra holiday day per year up to 5

Contributory pension

Health scheme after six months

Onsite parking

Training and progression opportunities

Growing international business

Job summary

WR Logistics in Chelmsford is seeking an experienced Sea Freight Import Operator to manage sea freight imports from origin to delivery, with training to broaden into multimodal freight.

You will join a growing international forwarder offering sea, air, road freight, customs clearance, warehousing and distribution services. This role is office-based in Chelmsford and offers progression opportunities.

Qualifications

• Prior experience in freight forwarding operations.
• Solid knowledge of sea freight imports.
• Experience handling FCL and/or LCL shipments.
• Understanding of the complete import process from origin to UK delivery.
• Familiarity with shipping documentation.
• Strong customer service and communication skills.
• Ability to manage multiple shipments simultaneously.
• Proactive problem-solving approach.
• Confidence to work independently and own shipments.
• Good IT and freight-forwarding system skills.
• Experience with sea exports, air freight or road freight is a plus.

Responsibilities

• Manage FCL and LCL sea freight imports from booking to delivery.
• Liaise with overseas agents, shipping lines, co-loaders and hauliers.
• Monitor vessel schedules, departures, arrivals and delays.
• Check import documentation for accuracy.
• Arrange UK customs clearance.
• Coordinate container releases, collections and final deliveries.
• Monitor port and shipping-line requirements and demurrage charges.
• Keep customers informed at every shipment stage.
• Resolve operational issues quickly and professionally.
• Review supplier invoices and shipment costs.
• Ensure job files are completed accurately and costed.
• Build strong relationships with customers, suppliers and partners.
• Collaborate with sales and operations teams.

Skills

Freight forwarding

Sea freight imports

FCL/LCL handling

Import process knowledge

Shipping documentation

Customer service

Multitasking

Problem solving

Independent work

IT systems

Job description

WR Logistics in Chelmsford is seeking an experienced Sea Freight Import Operator to manage sea freight imports from origin to delivery, with training to broaden into multimodal freight.

You will join a growing international forwarder offering sea, air, road freight, customs clearance, warehousing and distribution services. This role is office-based in Chelmsford and offers progression opportunities.