Multimodal Import Specialist (Ocean & Air) – Hybrid

Röhlig Logistics; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working after training period

24 days annual leave + bank holidays

Birthday day off

Pension contribution

Job summary

Röhlig Logistics in Solihull (Birmingham) is seeking an experienced Multimodal Import Operations Clerk to join our busy team, bringing expert knowledge of ocean and air import procedures and a solid freight forwarding background.

You will manage end-to-end import processes, including customs entries, deliver outstanding service to all stakeholders, and help grow the existing client base; five years in import forwarding and CargoWise1 proficiency are preferred.

Qualifications

• Minimum 5 years experience in end-to-end ocean and air import freight forwarding.
• IT proficiency, CargoWise1 certification preferred.
• GCSE Maths and English.
• Strong knowledge of air and ocean import procedures.
• Excellent communication and complaint resolution skills.
• Ability to work under pressure and deliver high quality, on‑time work.
• Conscientious, punctual, and able to follow leadership direction.

Responsibilities

• Effectively manage all procedures involved with ocean and air imports.
• Customs entries – extensive experience and knowledge required.
• Deliver excellent customer service to all stakeholders.
• Generate leads and grow the existing client base.

Skills

Import operations

Customer service

Communication

Pressure handling

Education

GCSE Maths & English

Tools

CargoWise1

Job description

Röhlig Logistics in Solihull (Birmingham) is seeking an experienced Multimodal Import Operations Clerk to join our busy team, bringing expert knowledge of ocean and air import procedures and a solid freight forwarding background.

You will manage end-to-end import processes, including customs entries, deliver outstanding service to all stakeholders, and help grow the existing client base; five years in import forwarding and CargoWise1 proficiency are preferred.