Billingual Customer Service

Cross Border Talents; Greater London; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Hotel accommodation

Housing assistance

Performance bonus

Private health insurance

Renewable 12-month contract

Multicultural environment

Job summary

Cross Boundary Talents is seeking a bilingual Customer Service specialist to support customers in Spanish, Croatian, Portuguese or French with strong English proficiency (C1). The role is based on-site in Greece and involves handling inquiries via phone, email and internal systems, recording interactions, and resolving issues to deliver an excellent customer experience.

The position offers a relocation package, hotel for the first 14 days, housing assistance, a competitive salary with a

Qualifications

• Fluency in Spanish, Croatian, Portuguese or French.
• Good command of English (C1).
• Strong communication and problem-solving skills.
• Willingness to learn and grow.
• High School Diploma or higher.
• Valid EU passport or Greek residence/work permit (mandatory).

Responsibilities

• Handle customer inquiries via phone, email, and internal systems.
• Accurately record customer interactions in the database.
• Resolve issues and complaints in a professional manner.
• Troubleshoot using tools, training, and support materials.
• Provide clear solutions and excellent customer experience.

Skills

Spanish

Croatian

Portuguese

French

English (C1)

Education

High School Diploma or higher

Job description

About the job Billingual Customer Service

Now Hiring Speakers of:

Spanish | Croatian | Portuguese | French

Location: Greece (On-site)

Your Role:

Handle customer inquiries via phone, email, and internal systems

Accurately record customer interactions in the database

Resolve issues and complaints in a professional manner

Troubleshoot using tools, training, and support materials

Provide clear solutions and excellent customer experience

What We're Looking For:

Fluency in one of the following languages: Spanish, Croatian, Portuguese, or French

Good command of English (C1 level)

Strong communication & problem-solving skills

Willingness to learn and grow

High School Diploma or higher

Valid EU passport or Greek residence/work permit (mandatory)

What We Offer:

Paid relocation package (flight included)

Hotel accommodation for the first 14 days

Full housing support + free real estate assistance

Competitive salary + performance bonus

Private health insurance

Renewable 12-month contract

Multicultural and supportive work environment

Working Schedule:

40 hours per week

8 hours/day, 5 days/week

Rotational shifts