Multi Trade Operative (North Staffordshire & Surrounding Areas)

Midland Heart Ltd; Birmingham; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Basic salary £39,200 per year

Enhanced emergency call-out payments

Bonus scheme from Jan 2027

Company van & fuel card

Tools, PPE, uniform & PPE

Job summary

Midland Heart is recruiting experienced Multi-Trade Operatives with a strong plumbing background to maintain 35,000 homes across the Midlands. You'll work across occupied and empty homes, diagnosing repairs and delivering right-first-time outcomes with your plumbing and wider trade skills.

You will benefit from a stable permanent role, a competitive salary, and a comprehensive package including tools, PPE, vehicle and progression opportunities. A full UK driving licence is required.

Qualifications

• Strong plumbing experience and competence, including diagnosing faults and completing installations.
• Practical skills in at least one additional trade, ideally carpentry or plastering.
• Sound understanding of site safety and safe working practices.
• Great communication and customer service skills.
• Commitment to delivering quality workmanship and getting repairs right first time.
• Full UK driving licence.

Responsibilities

• Plumbing (primary trade) – fitting and repairing fixtures, leaks and drainage.
• Carpentry & joinery – fit doors, kitchens, floorboards and related tasks.
• Plastering and decorating – patch repairs and finishing walls/ceilings.
• Take ownership of repairs and ensure high workmanship standards on site.

Skills

Plumbing

Carpentry

Plastering

Decorating

Communication

Customer service

Driving licence

Job description

Are you a skilled tradesperson who takes pride in getting the job done right first time?

Midland Heart has an exciting opportunity for experienced tradespeople to join our growing In-House Maintenance Team.

We are looking for experienced Multi-Trade Operatives with a strong plumbing background to help maintain and improve over 35,000 homes across the Midlands. If you're looking for stable, permanent employment, excellent benefits, quality tools and equipment, and the opportunity to make a genuine difference to people's lives, we'd love to hear from you.

No two days are the same. You'll work across occupied and empty homes, solving problems, completing quality repairs and helping customers feel proud of where they live. On average, our Multi-Trade Operatives complete around 5–6 jobs each day, although this will vary depending on the type and complexity of the work. We trust our operatives to manage their workload, make decisions on site and deliver a quality service that's right first time.

What's on offer?

• Basic salary of £39,200 per annum Plus
• Enhanced Out of Hours payments – you'll receive £35 for every completed emergency call-out. With a consistent demand for emergency repairs, this provides a genuine opportunity to boost your earnings throughout the year, subject to service requirements and working time regulations.
• Bonus scheme – Alongside your basic salary and out-of-hours payments, a new bonus scheme will be in place from Jan 2027, with the potential to further enhance the overall package.
• Midland Heart van and fuel card
• Equipment including power tools, full uniform and PPE
• Mobile phone and iPad
• 27 days annual leave, plus Bank Holidays, increasing with service up to 30 days, with the option to purchase an additional 5 days per year
• Healthcare benefits including access to Medicash
• Matched pension contributions starting at 4%, up to a maximum of 8%
• Life Assurance of 4 x basic salary
• Access to a range of discounts including gym memberships, holidays, mobile phone contracts and eyecare vouchers

We're also proud to have been named in the Sunday Times Best Places to Work list within the Big Organisations category.

What will you be doing?

As a Multi-Trade Operative, you'll play an important role in ensuring our 35,000 homes are places that people love to live in.

Working across both occupied and empty properties, you'll use your plumbing expertise alongside your wider multi-trade skills to diagnose and complete a broad range of specialist repairs and projects, including aids and adaptations.

Depending on your wider skills, your work could include:

• Plumbing (Primary Trade) – fitting bathroom suites, installing and repairing pipework, changing taps, repairing toilets, resolving leaks and carrying out drainage repairs
• Carpentry & joinery – fitting doors, kitchens, floorboards and fencing
• Plastering – patch repairs, skimming and plastering walls and ceilings
• Decorating – painting walls, ceilings and woodwork

You'll take ownership of the work you're completing, aiming to resolve repairs right first time wherever possible and delivering a high standard of workmanship for our tenants.

What are we looking for?

You'll be an experienced tradesperson with plumbing as your primary trade, complemented by practical skills in carpentry, plastering or other relevant trades.

You'll be confident diagnosing repairs and completing work to a high standard, while having a sound understanding of site safety and safe working practices.

As you'll be working in people's homes, how you work is just as important as the repair itself. You'll communicate clearly with our tenants, treat their homes with respect, work safely and tidily, and leave them confident that the job has been completed properly.

You'll need:

• Strong plumbing experience and competence, including the ability to diagnose faults, complete installations and undertake more extensive plumbing repairs independently
• Practical skills and experience in at least one additional trade, ideally carpentry or plastering
• A sound understanding of site safety and safe working practices
• Great communication and customer service skills
• A commitment to delivering quality workmanship and getting repairs right first time
• A full UK driving licence

Who are Midland Heart?

We're one team working together for our tenants. We're a large, ambitious housing organisation providing people with an affordable place to call home.

We value people from all walks of life; we're committed to developing our people. Whether you're looking to broaden your trade skills, become a specialist operative, develop into supervisory roles, or generally develop your leadership skills, Midland Heart can support your career journey. We expect a lot from our people, but in return you'll find a supportive and rewarding workplace where great people thrive.

Interested?

If you're a skilled Plumber with additional multi-trade experience looking for a secure role with excellent benefits, modern equipment and the opportunity to make a real difference every day, we'd love to hear from you.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you'd like to discuss any adjustments you may need to support you through our recruitment process.