Multi Trade Operative

Ian Williams Ltd; Worthing; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Company van and fuel card

Uniform and PPE provided

Paid holidays

Pension contributions

Life insurance

Free legal and financial advice

Job summary

Ian Williams Ltd seeks skilled Multi Trade Operatives to join our Response team in East Sussex. You will perform reactive repairs, delivering high-quality work in a fast-paced, target-driven environment, while keeping customers central to everything we do.

We offer a secure, supportive environment with paid holidays, pension contributions, life insurance, and access to free legal/financial advice. Basic salary is £39,870 for a 39-hour week, with on-target earnings up to £43,926, plus overtime

Qualifications

• NVQ Level 2 (or equivalent) in a relevant trade, with experience in domestic or social housing desirable.
• Full UK driving licence is required.
• Experience in customer-facing roles is advantageous.

Responsibilities

• Complete second fix tasks in occupied residential properties, including joinery, plumbing, and plastering.
• Attend reactive, emergency and routine repairs, with occasional planned refurbishment in void properties.
• Engage with residents and work collaboratively with the team to deliver high-quality repairs.

Skills

Customer service

Health & safety awareness

Team collaboration

Education

NVQ Level 2 in relevant trade

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for skilled Multi Trade Operatives to join our Response team, based in the East Sussex area, carrying out reactive repairs, deliver high quality work in a fast paced, target driven environment. Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong.

• Competitive basic salary of £39,870 for a 39 hour working week
• On target earnings up to £43,926 with bonus, overtime and call out
• Company van and fuel card
• Uniform and PPE provided, plus a PDA to manage your work effectively
• Paid holidays, pension contributions and life insurance
• Free legal and financial advice, plus free counselling via Lighthouse Charity

The Multi Trade Operative Role

• Health & Safety first - We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers.
• Multi trade work - Complete second fix tasks in occupied residential properties, including joinery, plumbing, and plastering.
• Customer focused - Enjoy working in domestic environments, engaging with residents and collaborating with your team.
• Problem solving - Apply fault finding skills in domestic settings to resolve issues effectively.
• Responsive repairs - Attend reactive, emergency, and routine repairs, with occasional planned refurbishment in void properties. (Emergency call out on a rota basis)

What You Will Bring As a Multi Trade Operative

You will be qualified to NVQ Level 2 (or equivalent) in a relevant trade, ideally with experience in domestic or social housing environments, desirable, but not essential. With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required.

Life at Ian Williams

Working at Ian Williams means stability, safety and the chance to go further with us. Our employees benefit from long-term secured work, due to our contracts, a guaranteed 39 hour paid week and consistent opportunities to boost earnings. We strive to create a strong safety culture, recognised by the ROSPA Presidential Award, which gives us a stay culture. Our Trades community has an average length of service of 4.5 years. You’ll be joining a company where your skills are valued, your hard work is rewarded, and we’ll support your development both on and off the tools. We are proud our Tradespeople have grown into Business and General Managers. Don’t apply for a job, apply for a career!