Multi Trade Operative

Ian Williams Ltd; East Midlands; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van & fuel card

Uniform & PPE

PDA device

Paid holidays

Pension

Life insurance

Legal and financial advice

Counselling service

Job summary

Ian Williams Ltd is hiring a Multi Trade Operative for our Response team in the East Midlands. You’ll handle reactive repairs, complete second fix tasks, and work in occupied homes with a strong focus on customer satisfaction and quality outcomes.

This role is based on a 39-hour week with a competitive salary of £35,530 and an on-target earnings potential up to £39,586 with bonus, overtime and call-outs. A company van and fuel card, PPE, and ongoing training are provided.

Qualifications

• NVQ Level 2 (or equivalent) in a relevant trade; domestic or social housing experience preferred.
• Full UK driving licence required.

Responsibilities

• Complete second fix tasks in occupied residential properties (joinery, plumbing, plastering).
• Attend reactive, emergency and routine repairs on a rota basis.
• Provide high-quality workmanship with safety and customer focus at the core.

Skills

Customer service

Problem solving

Teamwork

Safety awareness

Education

NVQ Level 2 in a relevant trade

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for a skilled Multi Trade Operativeto join our Response team, based inthe EastMidlandsarea, carrying out reactive repairs, deliver high quality work in a fast paced, target driven environment. Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong.

At Ian Williams, we offer more than just a job:

Competitive basic salaryof £35,530 for a 39 hour working week

On target earningsup to £39,586 with bonus, overtime and call out

Company vanand fuel card

Uniform and PPE provided,plus a PDA to manage your work effectively

Paid holidays, pension contributions and life insurance

Free legal and financial advice,plus free counselling viaLighthouse Charity

Our tradespeopldon’tjust joinus,they stay with us. Wedon’tjust talk career development, we live it.Find out more by reading “Life at Ian Williams” below.

The Multi Trade Operative role:

Health & Safety first -We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers.

Multi trade work -Complete second fix tasks in occupied residential properties, including joinery, plumbing, and plastering.

Customer focused -Enjoy working in domestic environments, engaging with residents and collaborating with your team.

Problem solving -Apply fault finding skills in domestic settings to resolve issues effectively.

Responsive repairs -Attend reactive, emergency, and routine repairs, with occasional planned refurbishment in void properties. (Emergency call out on a rota basis)

What you will bring as a Multi Trade Operative:

You will be qualified to NVQ Level 2 (or equivalent) in a relevant trade, ideally with experience in domestic or social housing environments, desirable, but not essential.

With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required.

Life at Ian Williams

Working atIan Williams means stability,safetyand the chance togo further with us. Ouremployeesbenefitfromlong-termsecured work,due to our contracts, a guaranteed 39hour paid week and consistent opportunities to boost earnings.

We strive to createa strong safety culture,recognised by the ROSPA Presidential Award,which gives us a stay culture.

Our Trades community hasan average length of service of 4.5 years.You’llbe joiningacompany where your skills are valued, your hard work is rewarded, andwe’llsupport your development both on and off the tools.We are proud ourTradespeoplehave grown into Business and General Managers.Don’tapply for a job, apply for a career!