Multi Trade Operative

Ian Williams Ltd; Thornaby-on-Tees; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van and fuel card

Uniform and PPE provided

Paid holidays

Pension contributions

Life insurance

Free legal and financial advice

Free counselling via Lighthouse

Job summary

Ian Williams Ltd in Middlesbrough is seeking a skilled Multi Trade Operative to join our Response team. You will carry out second fix tasks in occupied residential properties across carpentry, plumbing and plastering, while keeping health and safety at the forefront.

You will bring a NVQ Level 2 in Carpentry (or equivalent) and a full UK driving licence, with strong customer service skills and the ability to work well in a team. A competitive salary and extensive benefits accompany the role.

Qualifications

• NVQ Level 2 in Carpentry (or equivalent) is preferred.
• Full UK driving licence is required.
• Strong customer service and team collaboration skills.

Responsibilities

• Health & Safety is central and priorities safe, happy repairs.
• Complete second fix tasks in occupied properties (carpentry, plumbing, plastering).
• Engage with residents and work collaboratively with the team.
• Apply fault finding to resolve issues quickly and effectively.
• Attend reactive, emergency, and routine repairs on a rota basis.

Skills

Customer focused

Problem solving

Education

NVQ Level 2 in Carpentry

Full UK driving licence

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for skilled Multi Trade Operatives to join our Response team, based in Middlesbrough.

Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job:

• Competitive basic salary of £35,530 for a 39 hour working week
• On target earnings up to £39,586 with bonus, overtime and callout
• Company van and fuel card
• Uniform and PPE provided
• Paid holidays, pension contributions and life insurance
• Free legal and financial advice, plus free counselling via Lighthouse Charity

Our tradespeople don’t just join us, they stay with us. We don’t just talk career development, we live it. Find out more by reading “Life at Ian Williams” below.

The Multi Trade Operative Role

• Health & Safety first - We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers
• Multi trade work - Complete second fix tasks in occupied residential properties, includng carpentry, plumbing and plastering
• Customer focused - Enjoy working in domestic environments, engaging with residents and collaborating with your team.
• Problem solving - Apply fault finding skills in domestic settings to resolve issues effectively. You will be resilient and confident in the speed and quality of the repairs you deliver.
• Responsive repairs - Attend reactive, emergency, and routine repairs, with occasional planned refurbishment in void properties. (Emergency call out on a rota basis)

What You Will Bring As a Multi Trade Operative

You will be qualified to NVQ Level 2 (or equivalent), ideally in Carpentry, with experience in domestic or social housing environments, desirable, but not essential.

With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required.

Life at Ian Williams

Working at Ian Williams means stability, safety and the chance to go further with us. Our employees benefit from long-term secured work, due to our contracts, a guaranteed 39 hour paid week and consistent opportunities to boost earnings.

We strive to create a strong safety culture, recognised by the ROSPA Presidential Award, which gives us a stay culture.

Our Trades community has an average length of service of 4.5 years. You’ll be joining a company where your skills are valued, your hard work is rewarded, and we’ll support your development both on and off the tools. We are proud our Tradespeople have grown into Business and General Managers. Don’t apply for a job, apply for a career!