Multi Trade Operative

Ian Williams; North East; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform and PPE provided

Paid holidays

Pension contributions

Life insurance

Legal and financial advice

Counselling via Lighthouse Charity

Job summary

Ian Williams in Middlesbrough is seeking skilled Multi Trade Operatives to join our Response team. You’ll perform second fix tasks in occupied homes, including carpentry, plumbing and plastering, while prioritising safety and customer satisfaction. A full UK driving licence is required and a 39-hour week is paid.

You’ll work in a supportive environment with a competitive salary and potential OTE, plus company van, fuel card, and ongoing development opportunities as part of Life at Ian Williams.

Qualifications

• You will be qualified to NVQ Level 2 (or equivalent), ideally in Carpentry.

Responsibilities

• Health & Safety first—safety is central to every aspect of this role.
• Carry out multi-trade work including carpentry, plumbing and plastering.
• Be customer focused and engage with residents in domestic environments.
• Apply fault-finding skills to resolve issues quickly and effectively.
• Attend reactive, emergency and routine repairs in various properties.

Skills

Customer service

Teamwork

Education

NVQ Level 2 Carpentry

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for skilledMulti Trade Operativesto join ourResponse team,based in Middlesbrough.

Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job:

• Competitive basic salaryof £35,530for a 39 hour working week
• On target earningsup to £39,586with bonus, overtime and callout
• Company vanand fuel card
• Uniform and PPE provided
• Paid holidays, pension contributions and life insurance
• Free legal and financial advice,plus free counselling viaLighthouse Charity

Our tradespeopldon’tjust joinus,they stay with us. Wedon’tjust talk career development, we live it.Find out more by reading “Life at Ian Williams” below.

The Multi Trade Operative role:

• Health & Safety first-We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers
• Multi trade work-Complete second fix tasks in occupied residential properties, includng carpentry, plumbing and plastering
• Customer focused-Enjoy working in domestic environments, engaging with residents and collaborating with your team.
• Problem solving-Apply fault finding skills in domestic settings to resolve issues effectively. You will be resilient and confident in the speed and quality of the repairs you deliver.
• Responsive repairs-Attend reactive, emergency, and routine repairs, with occasional planned refurbishment in void properties. (Emergency call out on a rota basis)

What you will bring as a Multi Trade Operative:

You will be qualified to NVQ Level 2 (or equivalent), ideally in Carpentry,with experience in domestic or social housing environments, desirable, but not essential.

With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required.

Life at Ian Williams

Working atIan Williams means stability,safetyand the chance togo further with us. Ouremployeesbenefitfromlong-termsecured work,due to our contracts, a guaranteed 39hour paid week and consistent opportunities to boost earnings.

We strive to createa strong safety culture, recognised by the ROSPA Presidential Award,which gives us a stay culture.

Our Trades community hasan average length of service of 4.5 years.You’llbe joiningacompany where your skills are valued, your hard work is rewarded, andwe’llsupport your development both on and off the tools.We are proud ourTradespeoplehave grown into Business and General Managers.