Multi-Trade Operative

Sanctuary Group; Telford; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee discounts

Cycle to Work scheme

Wellbeing support

Job summary

Sanctuary Group is seeking a Multi-Trade Operative to join the Midlands and Shropshire-based Operations Response team. You will perform repairs in occupied properties, from leaking taps to new doors, and undertake external works such as fencing and groundworks. The role includes lone and team working and an emergency call-out rota.

In-house repairs are provided for a not-for-profit organisation. Benefits include a pension, life assurance, discounts, wellbeing support, and more.

Qualifications

• Must hold or be working towards NVQ Level 2 in a core trade (carpentry, electrical) with original certificates at interview.
• Full valid UK driving licence.
• Awareness of health and safety regulations.

Responsibilities

• Attend occupied properties to carry out routine repairs, fault fixing and maintenance duties within Social Housing.
• Resolve problems or initiate the resolution process and keep customers informed.
• Maintain van stock level and restock as needed.
• Provide accurate and timely progress information on works to customers.
• Provide out-of-hours cover via a call-out rota.

Skills

Plumbing

Carpentry

Joinery

Kitchen installations

Bathroom installations

UPVC door/window fitting

Driving licence

Health and safety awareness

Education

NVQ Level 2 in core trade (carpentry/electrical)

Job description

We have an opportunity for a Multi-Trade Operative to join our Operations Response team based in the Midlands and Shropshire areas. Covering sites across the Midlands you will be responsible for carrying out repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks and vinyl floor laying. The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed. The role of Multi-Trade Operative will include:

• Attending occupied properties to carry out routine repairs, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota
• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines - Plumbing, Carpentry and Joinery, kitchen and bathroom installations, UPVC door and window fitting
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Employee benefits and salary

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)