Multi Trade Operative

Black Country Housing Group; Rowley Regis; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Pension scheme

24 days annual leave

Leave buy/sell option

Enhanced maternity/paternity pay

Health cash plan

EAP – Employee Assistance Program

Professional qualifications funding

Wellbeing days & volunteering

Recognition schemes

Job summary

Black Country Homeforce, the in-house maintenance team of Black Country Housing Group, is seeking multiple Multi-Trade Operatives. The role covers repairs, improvements and safety work across the Black Country & Birmingham region.

Expect 40 hours per week, a permanent contract, and opportunities to support residents with diverse needs. NVQ Level 2 / City & Guilds in a recognised trade is required, along with a full UK driving licence.

Qualifications

• NVQ Level 2 / City & Guilds in a recognised trade.
• Experience in tenanted and owner-occupied homes.
• Confidence with customers including those needing additional support.
• Strong knowledge of building regulations, quality standards and fire safety requirements.
• Multi-skilled in plastering, tiling, plumbing, carpentry, glazing, fencing or groundworks.
• Full UK driving licence.

Responsibilities

• Carrying out a wide range of repairs and maintenance in line with core trade and supporting other trades where needed.
• Managing own workload to meet standards and timescales.
• Completing work right first time with a focus on quality and resident satisfaction.
• Selecting and using the right materials for durable finishes.
• Working safely at all times, completing risk assessments and following policies and procedures.
• Supporting out-of-hours emergency service on a rota (additional payments)

Skills

Driving licence

Multi-skill trades

Education

NVQ Level 2 / City & Guilds in recognised trade

Job description

Salary: £38,004.29 per annum + up to £1,328 in call‑out payments

Hours: 40 hours per week

Contract: Permanent

Location: Black Country & Birmingham

Make a real difference where it matters most

We’re looking for a number of skilled Multi-Trade Operatives to join Black Country Homeforce, our in‑house maintenance team delivering essential repairs, improvements and safety work to our customers’ homes, all within a local area.

This isn’t just about fixing properties — it’s about improving lives. From adapting homes for customers with additional needs, to delivering high‑quality repairs and fire safety upgrades, the work you do will have a direct and lasting impact.

If you take pride in doing the job right, care about our residents, and want to be part of a team that delivers on its promises — we want to hear from you.

Why BCHG?

Working at BCHG is different from working in a large, highly complex national provider. Here’s why many people choose us – and stay:

We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. This means you are never far from your next job.

Our homes are well maintained and of good quality, supported by a strong commitment to building safety as our number one priority.

Be more than just a number – your voice is heard, and your work makes a visible difference

Closer working relationships – work directly with colleagues and leaders who know you and value your input.

We are rooted in the Black Country – for the Black Country, by the Black Country – and proud of our social purpose

You’ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data‑led decision making and long‑term financial resilience.

What you’ll be doing

You’ll take ownership of your work and play a key role in delivering a reliable, high‑quality service:

Carrying out a wide range of repairs and maintenance in line with your core trade and supporting across other trades where needed

Managing your own workload effectively to meet agreed standards and timescales

Completing work right first time wherever possible — with a focus on quality and resident satisfaction

Selecting and using the right materials to ensure durable, high‑standard finishes

Working safely at all times, completing risk assessments and following all policies and procedures

Supporting our out‑of‑hours emergency service on a rota basis (additional payments)

What we’re looking for

We’re looking for someone who brings both technical skill and the right mindset:

NVQ Level 2 / City & Guilds in a recognised trade

Experience working in both tenanted and owner‑occupied homes

Confidence working with a wide range of customers, including those who may need additional support

Strong knowledge of building regulations, quality standards and fire safety requirements

Multi‑skilled across areas such as plastering, tiling, plumbing, carpentry, glazing, fencing or groundworks

A full UK driving licence

What you can expect from us

A supportive team that works together and backs each other

Meaningful work that improves homes and communities

A focus on doing things the right way — safely, professionally and with care

Opportunities to develop your skills and broaden your experience

Please note: this role includes evenings, weekends, bank holidays, and participation in an out‑of‑hours rota.

Our rewards

We offer a strong and thoughtful total reward package, including:

• Competitive pay, externally benchmarked
• Flexible pension scheme with up to 7% employer contribution
• 24 days annual leave
• Option to buy or sell up to one week’s leave each year
• Enhanced maternity and paternity pay
• Health cash plan and 24/7 Employee Assistance Programme
• Funded professional qualifications, membership fees and leadership development
• Wellbeing days, volunteering time and a wide range of colleague recognition schemes

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long‑term health conditions.

If you have any questions or need adjustments to support your application, please contact our HR team at [e-mail] — we’re here to help.

Closing date: 17 November 2026