Multi-Trade Home Repair Specialist | First-Time Fixes

bpha; Bedford; On-site; GBP 21,706 - 36,176; Full time

Benefits offered by this job

Benefits package

Job summary

bpha is seeking a Multi-Trader for a permanent, full-time role in Bedford to carry out a wide range of repair tasks in customers' homes and void properties. The role covers carpentry, plumbing, plastering, tiling, decorating, bricklaying, windows/doors, groundworks and fencing with a strong emphasis on customer service.

The position requires professionalism, empathy, adaptability and commitment to high-quality service, plus the ability to work with a team and adhere to SHEQ standards.

Qualifications

• Strong commitment to customer service excellence.
• Organised, self-motivated, and time-efficient.
• Good communication and problem-solving skills.
• High attention to detail and quality.
• Basic IT literacy for handheld devices and job systems.
• Broad trade and construction experience.
• Sound knowledge of health and safety practices.
• Experience working under time constraints.

Responsibilities

• Deliver a wide range of repair tasks to a high standard.
• Provide excellent customer service and ensure positive outcomes.
• Adhere to all SHEQ policies, procedures, and safe working practices.
• Maintain van stock and order materials responsibly.
• Communicate effectively with supervisors, colleagues, and customers.
• Attend training, toolbox talks, and appraisals.
• Ensure company property and equipment are well-maintained.
• Maximise first-time fix rates and productivity.
• Contribute to continuous improvement and team collaboration.

Skills

Customer service

Time management

Communication

Problem solving

Attention to detail

Education

GCSEs or equivalent

NVQ Level 2 or higher in a construction trade

Full clean driving licence

CSCS Card

First Aid Training

Job description

bpha is seeking a Multi-Trader for a permanent, full-time role in Bedford to carry out a wide range of repair tasks in customers' homes and void properties. The role covers carpentry, plumbing, plastering, tiling, decorating, bricklaying, windows/doors, groundworks and fencing with a strong emphasis on customer service.

The position requires professionalism, empathy, adaptability and commitment to high-quality service, plus the ability to work with a team and adhere to SHEQ standards.