Multi-Site Store Leader: Drive Sales & Service

WHSmith Travel; Bury St Edmunds; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Pension scheme

33 days holiday

Employee discounts

Assistance programme

Job summary

WHSmith Travel is seeking a Multi‑Site Store Manager who will lead the performance of multiple stores across formats, including InMotion and hospitality, driving growth and delivering a world‑class customer experience.

You will coach teams, plan purposeful store visits, use data to drive SMART actions, maintain brand standards, and ensure safe, compliant operations while delivering outstanding customer service.

Responsibilities

• Lead the performance of multiple stores across formats, including InMotion and hospitality.
• Coach teams and manage staffing to maximise productivity within payroll budgets.
• Drive sales and customer satisfaction by maintaining brand standards and efficient store execution.

Job description

WHSmith Travel is seeking a Multi‑Site Store Manager who will lead the performance of multiple stores across formats, including InMotion and hospitality, driving growth and delivering a world‑class customer experience.

You will coach teams, plan purposeful store visits, use data to drive SMART actions, maintain brand standards, and ensure safe, compliant operations while delivering outstanding customer service.