Multi-Store Manager: InMotion & Hospitality

WHSmith Careers; United Kingdom; Remote; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

33 days holiday

Employee discounts

Job summary

WHSmith seeks a Multi-Site Store Manager to lead several WHSmith stores across formats including InMotion and hospitality. You will drive growth, uphold a world-class customer experience, and manage staffing, budgets, and payroll while ensuring compliance with policies and brand standards.

You will coach teams, plan visits, and use data to set SMART actions, developing talent and maintaining store performance across locations in the UK.

Qualifications

• Experience leading multiple stores or formats in a retail environment.
• Proven ability to coach teams, plan workloads, and manage budgets.

Responsibilities

• Lead performance of multiple WHSmith stores across formats including InMotion and hospitality.
• Drive growth and ensure a world-class customer experience.
• Coach and develop store teams, manage staffing, and payroll within budgets.
• Build relationships with landlords and partners, ensuring compliance and brand standards.
• Monitor store activities with data, drive SMART actions, and close performance gaps.

Skills

People management

Leadership

Data-driven

Customer service

Budgeting & payroll

Job description

WHSmith seeks a Multi-Site Store Manager to lead several WHSmith stores across formats including InMotion and hospitality. You will drive growth, uphold a world-class customer experience, and manage staffing, budgets, and payroll while ensuring compliance with policies and brand standards.

You will coach teams, plan visits, and use data to set SMART actions, developing talent and maintaining store performance across locations in the UK.