Multi-Site Property Operations Leader

Greystar (International); Birmingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pension

Healthcare

Holiday allowance

Job summary

Greystar is seeking an experienced Operations Manager to lead multi-site property management operations in the UK. You will direct site teams, collaborate with Regional Managers, and drive delivery of operating budgets, performance metrics and customer service standards.

You’ll implement policies, manage tenancy processes, oversee procurement, and develop strong stakeholder relationships to optimise occupancy and financial results.

Qualifications

• Experience leading multi-site operations.
• Strong communication and stakeholder management.
• Knowledge of finance, budgeting and procurement processes.

Responsibilities

• Lead multi-site property management operations and direct site teams to meet budgets and performance targets.
• Monitor budgeting and forecast processes and address variances in financial performance.
• Build relationships with internal and external stakeholders to enable cross-functional collaboration.

Skills

Leadership

Cross-functional collaboration

Communication skills

Change management

IT proficiency

Customer service ethos

Strategic thinking

Education

Graduate degree or equivalent experience

Tools

UK tenancy legislation knowledge

Job description

Greystar is seeking an experienced Operations Manager to lead multi-site property management operations in the UK. You will direct site teams, collaborate with Regional Managers, and drive delivery of operating budgets, performance metrics and customer service standards.

You’ll implement policies, manage tenancy processes, oversee procurement, and develop strong stakeholder relationships to optimise occupancy and financial results.