Multi-Site Parts Supervisor & Team Lead

Jago Consultants; Norwich; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Bonus

Job summary

Jago Consultants is seeking a proactive Parts Supervisor to lead the parts department across two sites. You will report to the Aftersales Manager and drive KPI-focused processes, ensuring smooth daily operations and strong communication with the team.

The role requires prior main dealer Parts Department experience, excellent organisational and customer care skills, and a track record of effective leadership in a busy environment. OTE £25k plus bonus, 8:00–17:30 Mon–Fri with alternating Saturdays.

Qualifications

• Proven experience in a main dealer Parts Department.
• Strong organisational skills.
• Excellent customer care skills.

Responsibilities

• Oversee the parts department operation across two sites.
• Coordinate receipt and return of manufacturer parts.
• Ensure daily dispatch or stocking of goods.
• Ensure stock is received, checked and stored accurately.
• Bin and record parts and accessories correctly.
• Select items, progress and dispatch orders efficiently.
• Order parts under supervision of Aftersales Manager.
• Maintain up-to-date parts department records and cash controls.

Skills

Main dealer experience

Organisational skills

Customer care skills

Job description

Jago Consultants is seeking a proactive Parts Supervisor to lead the parts department across two sites. You will report to the Aftersales Manager and drive KPI-focused processes, ensuring smooth daily operations and strong communication with the team.

The role requires prior main dealer Parts Department experience, excellent organisational and customer care skills, and a track record of effective leadership in a busy environment. OTE £25k plus bonus, 8:00–17:30 Mon–Fri with alternating Saturdays.