Multi-Site Operations Manager (QSR) - Grow People & Profit

itsu; London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Generous time off allowances

Free itsu lunch and 50% off in all stores

Wellbeing benefits

Job summary

A leading Asian-inspired quick-service brand in London is seeking an Operations Manager to oversee multiple sites, focusing on people development, customer service excellence, and financial performance. The ideal candidate has strong QSR experience and a proven track record in managing multi-site operations. This role provides generous allowances, including up to 34 days holiday and employee discounts.

Qualifications

• Proven experience managing multi sites in a fast-paced environment.
• Able to build trust and effectively lead teams.
• Driven and ambitious with the energy for a growing business.

Responsibilities

• Nurture talent and support shop management teams.
• Ensure adherence to customer service standards.
• Manage shop financial performance and monitor sales.

Skills

QSR experience

Managing multi sites

Business performance management

Opening new stores

High verbal and written communication skills

Job description

A leading Asian-inspired quick-service brand in London is seeking an Operations Manager to oversee multiple sites, focusing on people development, customer service excellence, and financial performance. The ideal candidate has strong QSR experience and a proven track record in managing multi-site operations. This role provides generous allowances, including up to 34 days holiday and employee discounts.