Multi-Site Operations & Growth Manager (Fixed-Term)

Manchester Arndale; West Kirby; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Award-Winning employer

Digital learning

Retail perks

Professional growth

Flexible pay

Job summary

OCS UK & Ireland seeks a proactive Duty Manager to oversee cleaning and security contracts across the Northwest region. You will drive service delivery, meet contractual obligations and ensure financial targets through budgeting and invoicing practices.

The role requires strong leadership, P&L accountability and the ability to develop lasting client relationships while maintaining national service standards. This fixed-term contract role involves weekend work and on-call rotation.

Qualifications

• Knowledge of soft services and delivery is essential.
• Experience in managing a multi-site, service-based, national business with low margins.
• Right to work in the UK.
• SIA Licence preferred, but minimum is Non Front Line qualification.
• Must be self-motivated with strong interpersonal skills and able to communicate at all levels.
• Highly organised with ability to prioritise workload and delegate.

Responsibilities

• Manage delivery of all services in the area to meet contractual obligations and division goals.
• Build partnerships with customers in the Area and maintain multi-level relationships.
• Communicate clearly with staff to align with business goals and value contributions.
• Support sales in preparing tenders and delivering presentations.
• Recruit, develop and manage on-site operational management to meet requirements.
• Liaise with internal and external bodies to ensure compliance with ISO and health & safety standards.
• Retain major contracts and support re-tendering activities.
• Collaborate with other Facilities Managers to maintain staff motivation and retention.
• Maintain P&L accountability and ensure budgeted revenue and gross margin.

Skills

Self-motivated

Results orientated

Inter-personal skills

Organised

Mentor and develop

Hands-on operational experience

Job description

OCS UK & Ireland seeks a proactive Duty Manager to oversee cleaning and security contracts across the Northwest region. You will drive service delivery, meet contractual obligations and ensure financial targets through budgeting and invoicing practices.

The role requires strong leadership, P&L accountability and the ability to develop lasting client relationships while maintaining national service standards. This fixed-term contract role involves weekend work and on-call rotation.