Multi-Site FM Director: Operations & Systems

Sainsbury’s Group; City of Westminster; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount

Performance bonus up to 65% of salary

Private healthcare

Season ticket loans

Cycle to work

Car allowance

Job summary

Argos, a major UK retailer, is seeking a Head of Facilities Management, Operations and Systems to own FM strategy across our multi-site estate. You will plan, shape and improve how facilities services are delivered, manage the external managing agent, and ensure value for money while protecting brand performance.

This is a senior role reporting to the Director of Property, shaping technology use and service delivery across our stores, hubs and sites.

Qualifications

• Experience leading facilities across a multi-site environment.
• Ability to set strategic direction for FM services.
• Strong vendor and contract management experience.

Responsibilities

• Design and deliver the FM budget and capital plans.
• Set strategic direction for FM services using tech and efficiencies.
• Manage external managing agent relationships to meet strategic needs.
• Ensure service levels meet business needs and KPIs.
• Lead and develop the FM leadership team for high performance.
• Build senior stakeholder relationships and understand business needs.
• Oversee asset lifecycle from financial and engineering perspectives.
• Utilize biannual customer feedback to improve FM across sites.
• Negotiate with outsourced providers and manage KPIs.

Skills

Facilities leadership

Budgeting

Vendor management

Contract management

Strategic planning

Board liaison

Team leadership

Education

Degree-level education

Job description

Argos, a major UK retailer, is seeking a Head of Facilities Management, Operations and Systems to own FM strategy across our multi-site estate. You will plan, shape and improve how facilities services are delivered, manage the external managing agent, and ensure value for money while protecting brand performance.

This is a senior role reporting to the Director of Property, shaping technology use and service delivery across our stores, hubs and sites.