Multi-Site Facilities Manager - Soft Services Lead

Sodexo; Belfast City District; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

Virtual GP Service

Sodexo Discounts

Pension Plan

Learning & development tools

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo is seeking an experienced Assistant General Services Manager in Belfast to oversee soft services across three client sites in the Greater Belfast area. The role focuses on leading teams, driving operational excellence and maintaining strong client relationships.

You will manage cleaning, catering, security and other support services, coordinate works with teams and contractors, and monitor compliance and budgets. Driving licence and willingness to travel between sites are required.

Qualifications

• Previous management experience within Facilities Management or Soft Services.
• Experience managing cleaning, catering and/or security operations.
• Excellent leadership, organisation and communication skills.
• Experience conducting operational audits and maintaining compliance standards.
• Knowledge of health & safety legislation.
• Experience using CAFM systems.
• A full UK driving licence with the ability to travel between sites.
• Experience within healthcare, education or corporate environments.
• Experience with contract management, KPI reporting and specialist contractors.

Responsibilities

• Supporting the day-to-day management of multiple client sites.
• Leading and motivating operational teams to deliver outstanding service.
• Managing cleaning, catering, security and other support services.
• Coordinating planned and reactive works with internal teams and contractors.
• Monitoring KPIs, audits and compliance standards while driving continuous improvement.
• Building strong relationships with clients and key stakeholders.
• Managing staffing levels, resource planning and operational performance.
• Using CAFM systems and Microsoft Office to manage work orders, reporting and service records.
• Supporting budget management, labour planning and cost-saving initiatives.

Skills

Leadership

Operational management

Contract management

KPI reporting

Staffing & resource planning

Health & safety

CAFM systems

Microsoft Office

Tools

CAFM systems

Microsoft Office

Job description

Sodexo is seeking an experienced Assistant General Services Manager in Belfast to oversee soft services across three client sites in the Greater Belfast area. The role focuses on leading teams, driving operational excellence and maintaining strong client relationships.

You will manage cleaning, catering, security and other support services, coordinate works with teams and contractors, and monitor compliance and budgets. Driving licence and willingness to travel between sites are required.