Multi-Site Cleaning Operations Leader

OCS; Salisbury; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a Cleaning Operations Manager to oversee day-to-day performance and quality of cleaning services across education sites. You will lead a multi-level team and partner with schools and Trusts to deliver safe, contractually compliant services.

This role requires strong leadership, excellent organisational skills, customer focus, and a commitment to safeguarding. You will manage multiple sites, monitor performance data, conduct audits, and drive continuous improvement

Qualifications

• Experience leading cleaning/facilities management or multi-site operations.
• Ability to motivate, coach and develop managers and frontline staff.
• Customer-focused with strong relationship-building with senior stakeholders.
• Highly organised with the ability to manage multiple sites and priorities.
• Commercial awareness and cost management experience.
• Proactive, solutions-focused and detail-oriented.

Responsibilities

• Ensure services are delivered safely and to contractual standards.
• Perform regular site visits, audits and service reviews with improvements tracked.
• Use data, feedback and audits to drive continuous improvement.
• Lead and develop Area, Contract and Site Managers across the portfolio.
• Monitor staffing, training and performance to maintain continuity.
• Build strong relationships with schools and Trusts.
• Support service changes and Education Division initiatives.
• Ensure health, safeguarding, vetting and compliance training.

Skills

Multi-site Leadership

Team Development

Stakeholder Management

Customer Focus

Organisational Skills

Cost Control

Problem Solving

Integrity & Confidentiality

Job description

OCS UK & Ireland is seeking a Cleaning Operations Manager to oversee day-to-day performance and quality of cleaning services across education sites. You will lead a multi-level team and partner with schools and Trusts to deliver safe, contractually compliant services.

This role requires strong leadership, excellent organisational skills, customer focus, and a commitment to safeguarding. You will manage multiple sites, monitor performance data, conduct audits, and drive continuous improvement