Multi-Site Cleaning Operations Leader for Education

Manchester Arndale; Crawley; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a Cleaning Operations Manager to take day-to-day responsibility for the operational performance and quality of cleaning services across a portfolio of education sites. You will lead a multi-level team including Area Managers, Contract Managers and Site Managers to ensure high standards and safe delivery.

Working closely with schools and Trusts, you will balance service quality with commercial performance, drive continuous improvement through audits and reviews, and

Qualifications

• Experience managing cleaning or facilities management across multiple sites.
• Strong leadership to coach and develop managers and frontline staff.
• Customer-focused with ability to build relationships with school and Trust stakeholders.
• Highly organised with ability to prioritise across many sites.
• Commercially aware with experience managing labour and costs.
• Proactive and solutions-driven, with issue resolution ownership.
• Strong attention to quality, safeguarding and compliance.
• Professional integrity and confidentiality; proficient in digital systems for auditing.

Responsibilities

• Ensure services are delivered safely, consistently and per specifications and standards.
• Conduct regular site visits, quality audits and service reviews with action follow-up.
• Use performance data and feedback to drive continuous improvement.
• Support mobilisations, service changes and Education Division initiatives as required.
• Lead and develop Area Managers, Contract Managers and Site Managers for accountability.
• Monitor staffing, training and performance to maintain continuity.
• Build relationships with schools and Trusts; respond to issues to resolution.
• Ensure health, safeguarding, and education requirements are met; complete required training.
• Manage labour and other controllable costs within budgets while balancing quality.

Skills

Multi-site leadership

People management

Stakeholder relationship building

Quality & compliance focus

Analytical & auditing skills

Job description

OCS UK & Ireland is seeking a Cleaning Operations Manager to take day-to-day responsibility for the operational performance and quality of cleaning services across a portfolio of education sites. You will lead a multi-level team including Area Managers, Contract Managers and Site Managers to ensure high standards and safe delivery.

Working closely with schools and Trusts, you will balance service quality with commercial performance, drive continuous improvement through audits and reviews, and