Cleaning Operations Lead

Manchester Arndale; England; Remote; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Wagestream access

Hapi app discounts

OCS Academy digital learning

Retail/perks via Hapi app

Job summary

OCS UK & Ireland is recruiting a Cleaning Manager to supervise cleaning duties across our sites and lead a small team of cleaners. The role requires overseeing rotas, training, and adherence to on-site standards, with an emphasis on safety, efficiency and service quality.

You will manage staff rosters, monitor products, budget for cleaning supplies, and respond to incidents or disciplinary matters as needed. A commitment to customer service and flexible working hours is essential.

Qualifications

• Must have right to work in the UK.
• Previous manager or supervisor experience in cleaning or a similar field.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service and ability to meet deadlines.

Responsibilities

• Overseeing and assisting with cleaning of floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify training needs on-site, conduct training where possible and record training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with site budgets.

Skills

Management experience

Customer service

Staff rotas

Job description

OCS UK & Ireland is recruiting a Cleaning Manager to supervise cleaning duties across our sites and lead a small team of cleaners. The role requires overseeing rotas, training, and adherence to on-site standards, with an emphasis on safety, efficiency and service quality.

You will manage staff rosters, monitor products, budget for cleaning supplies, and respond to incidents or disciplinary matters as needed. A commitment to customer service and flexible working hours is essential.