Multi-Site Business Office Coordinator

United Surgical Partners International; City of Westminster; On-site; GBP 44,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D

Short- and long-term disability

FSAs and HSAs

401(k) with retirement planning

Paid holidays and vacation

Job summary

USPI Memorial Hermann Surgery Center Woodforest seeks a Multi-Site Business Office Coordinator to manage day-to-day business office operations, including AP and AR, and supervise Registration, Insurance Verification and Medical Records.

The role supports the administrator in strategic planning, develops policies and procedures, and pursues efficiency by reducing DSO and improving cash flow across sites.

Qualifications

• High school diploma or equivalent required; higher degree preferred.
• Minimum 2 years of business office management experience.
• 3 years' experience in a medical setting such as hospital, physician's office, or surgery center.
• Accounts payable and receivable experience is required.
• Insurance verification experience is required.
• Knowledge of Insurance Verification, Scheduling, Registration and Medical Records.
• Excellent communication skills with staff, patients, families and physicians.

Responsibilities

• Oversee day-to-day business office operations including AP and AR.
• Supervise registration, insurance verification and medical records staff.
• Hire, orient, train, and conduct performance reviews.
• Maintain knowledge of accounts receivable system and managed care contracts.
• Reconcile cash receipts to the deposit log.
• Inform the business office manager of day-to-day situations.
• Supervise all medical records activities aligning with clinical needs.
• Follow equipment safety guidelines and ensure proper use of equipment.
• Partner with administrator to develop strategic plan for the business office.
• Develop and maintain policies, procedures and systems to minimize DSO and bad debt and improve productivity.
• Perform other duties as requested by the administrator and assist with other operational responsibilities.

Skills

Staff supervision

Accounts payable

Accounts receivable

Insurance verification

Scheduling

Registration & Medical Records

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

USPI Memorial Hermann Surgery Center Woodforest is seeking a motivated Multi-Site Business Office Coordinator to join our team. We have 3 OR rooms and 1 treatment room. We perform outpatient surgical procedures in Orthopedics, Total Joints, Spine, Pain Management. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.

Job Summary

The Multi-Site Business Office Coordinator is responsible with the day-to-day operations of the business office, including AP AND AR. The BOC is also responsible for the day-to-day supervision of Registration, Insurance Verification and Medical Records.

Duties and Responsibilities

• Knows, adheres to, and enforces all policies of the business office
• Supervises business office employees and processes
• Responsible for the hiring, orientation, performance reviews and training of registration and medical records staff
• Responsible for thorough working knowledge of accounts receivable system including maintenance of the managed care contracts
• Reconciles the cash receipts to the deposit log
• Informs business office manager of applicable day-to-day situations
• Supervise all medical records activities of the center in a manner consistent with the clinical needs of the center
• Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care of equipment
• Partners with the administrator to develop the overall strategic plan of the business office
• Develops and maintains policies & procedures and systems to minimize DSO and the rate of bad debt and increase the productivity of related operations
• Perform other activities as requested by the administrator, and assume other appropriate operational responsibilities as necessary

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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Required Skills:

Qualifications

• High school diploma or equivalent required; Associate’s or bachelor’s preferred
• Minimum of two years business office management experience
• Three years' experience in a medical setting such as a hospital, physician's office, or surgery center required.
• Must have accounts payable and receivable experience
• Must have Insurance Verification experience
• Knowledge of Insurance Verification, Scheduling, Registration and Medical Records
• Excellent communication skills, particularly with staff, patients, families and physicians