Business and Operations Manager

The IVF Guide; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

The IVF Guide is seeking a driven Business and Operations Manager in Greater London. This full-time, on-site role requires overseeing day-to-day operations, managing a team of administrative and clinical staff, and driving clinic success across budgets, processes, and stakeholder relations.

You will lead strategy execution, monitor financial performance, ensure regulatory compliance, and collaborate with marketing and sales to grow the clinics. A proactive, people-focused leader will thrive here.

Qualifications

• Bachelor's degree in Business Administration or Healthcare Administration.
• Minimum 5 years of management experience, preferably in healthcare.
• Strong leadership, communication, and negotiation skills.
• Proven ability to manage budgets and meet financial targets.
• Knowledge of healthcare regulations and compliance requirements.
• Experience with data analysis and decision-making.

Responsibilities

• Develop and implement business strategies to achieve clinic goals.
• Manage and monitor clinic budgets and financial performance.
• Oversee daily operations including scheduling and staff management.
• Ensure compliance with legal and regulatory requirements.
• Build relationships with physicians, staff, patients, and vendors.
• Lead process improvement and data-driven decision making.
• Lead marketing and sales collaboration.
• Provide staff guidance and regular performance feedback.
• Foster a positive and productive work environment.

Skills

Leadership

Budgeting

Team management

Stakeholder management

Regulatory compliance

Data analysis

Healthcare administration

Process improvement

Communication

Microsoft Office

Education

Bachelor's degree in Business Administration or Healthcare Administration

Tools

EMR systems

Job description

Business and Operations Manager

Full Time - On Site (Travel required)

We are currently seeking a highly motivated and experienced Business and Operations Manager to join our team.

As the Business and Operations Manager, you will play a crucial role in the overall success of our clinics. You will be responsible for assisting with overseeing the day-to-day operations, managing a team of administrative and support staff, and ensuring the smooth running of all business aspects of the clinics.

Key responsibilities:

• Develop and implement business strategies to achieve clinic goals and objectives
• Manage and monitor clinic budget and financial performance
• Oversee daily operations, including scheduling, patient flow, and staff management
• Ensure compliance with all legal and regulatory requirements
• Develop and maintain relationships with key stakeholders, including physicians, staff, and patients
• Implement and maintain efficient and effective processes and procedures
• Monitor and analyse clinic performance data to identify areas for improvement
• Collaborate with marketing and sales teams to develop and execute marketing strategies
• Develop and maintain relationships with vendors and suppliers
• Conduct regular performance evaluations and provide feedback to staff
• Stay up-to-date with industry trends and best practices
• Provide support and guidance to staff on complex issues and situations
• Foster a positive and productive work environment

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, or related field
• Minimum of 5 years of experience in a management role, preferably in a healthcare setting
• Strong leadership and interpersonal skills
• Excellent communication and negotiation abilities
• Proven track record of successfully managing budgets and achieving financial targets
• In-depth knowledge of healthcare regulations and compliance requirements
• Proficient in Microsoft Office and experience with electronic medical records systems
• Ability to analyse data and make data-driven decisionsProven ability to manage and motivate a team
• Strong problem-solving and decision-making skills
• Ability to multitask and prioritize in a fast-paced environment
• Experience in marketing and sales is a plus

If you are a driven and results-oriented individual with a passion for healthcare and a desire to make a difference in people's lives, we want to hear from you.