MSP Account Manager

Supporting Education Group; Northampton; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

28 days holiday with up to 33 days +

Private health plan after probation

Life insurance 4x salary

Pension contributions after 3 months

Flexible benefits after probation

Learning and development opportunities

Volunteer days

20% On-Target Earnings

Job summary

Supporting Education Group is seeking an experienced MAT Partnership Account Manager to strengthen relationships with Multi-Academy Trusts and deliver tailored recruitment solutions across the UK. You will work closely with Trust leaders and internal teams to retain partnerships, identify growth opportunities and support long-term success.

Ideally you bring MSP/account management experience, strong stakeholder skills and a commercial mindset, with excellent communication.

Qualifications

• Experience in MSP account management, client relationships or business development.
• Strong stakeholder management and credibility at all levels.
• Commercial mindset with a track record of growth and retention.
• Excellent communication and presentation skills.
• Organised, detail-oriented with ability to manage multiple priorities.
• Proficient using CRM systems and data to inform decisions.
• Interest in the education sector; experience in education/recruitment advantageous.

Responsibilities

• Develop and strengthen relationships with MAT leaders and school stakeholders.
• Act as trusted partner to retain partnerships and support long-term success.
• Identify growth opportunities and cross-sell additional products and services.
• Collaborate with internal teams to deliver recruitment and staffing solutions.
• Represent SEG at events and client meetings.

Skills

MSP account management

Client relationship management

Business development

Stakeholder management

Commercial mindset

Communication skills

Organisational skills

CRM systems

Tools

CRM software

Reporting tools

Data analysis

Job description

Who Are We?

Supporting Education Group is the leading education services platform in the UK working with schools, learners, multi academy trusts, local authorities, nurseries, and government departments to help solve the biggest human capital challenges facing the sector. Our goal is to empower students, educators, schools and governments with technology, expertise and resources to ensure a high-quality education for all. The group is shaped into four practices covering qualifications and training, recruitment and supply, professional services and SEND and inclusion with a strong passion and collective purpose to make a positive impact on the education sector.

The Impact You'll Make

As MAT Partnership Account Manager, you'll be responsible for developing and strengthening relationships with Multi-Academy Trusts, ensuring they receive an exceptional experience and the tailored recruitment and staffing solutions they need.

Working closely with Trust leaders, school leadership teams and internal stakeholders, you'll act as a trusted partner, helping to retain existing partnerships, identify growth opportunities and support long-term success.

Why Join Us?

• Building and maintaining strong relationships with MAT leaders and school stakeholders.
• Acting as the primary point of contact for Trust partners and conducting regular partnership reviews.
• Working collaboratively with operational teams to deliver outstanding recruitment and staffing solutions.
• Identifying opportunities to grow partnerships through additional products, services and school engagement.
• Supporting client retention and ensuring partnership agreements are successfully delivered.
• Analysing account performance and providing valuable client insights and recommendations.
• Staying informed on education sector developments and sharing expertise with clients and colleagues.
• Representing Supporting Education Group at industry events, networking opportunities and client meetings.

What You Can Offer

We're looking for someone who is passionate about building long-term partnerships and delivering outstanding customer experiences. You'll skillset will include:

• Experience in MSP account management, client relationship management or business development.
• Strong stakeholder management skills and the ability to influence and build credibility at all levels.
• A commercial mindset and a track record of supporting growth and retention.
• Excellent communication, presentation and relationship-building skills.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• Confidence using CRM systems, reporting tools and data to inform decision-making.
• An interest in the education sector and the challenges facing schools and Multi-Academy Trusts.
• Experience working within education, recruitment, staffing or the MAT sector would be advantageous, but we're equally interested in hearing from individuals who can demonstrate strong relationship management, commercial awareness and a genuine passion for helping customers succeed.

This role is primarily office-based - either from Northampton or Bracknell - requiring 4 days per week to be office-based unless traveling on business to meet customers or to attend events.

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you've passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We'll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days - 3 paid volunteer days a year, with 2 dedicated to Education
• 20% On-Target Earnings

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.