MSK Admin Lead & Team Mentor

Sirona-Care-; West of England; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Agenda for Change salary

NHS Pension Scheme

27+ days’ annual leave

Job summary

Sirona care & health CIC in Bristol, North Somerset or South Gloucestershire is seeking a Senior Administrator for the MSK Service. The post involves leading a small team, coordinating appointments, and ensuring data quality in EMIS, with a focus on efficient patient care and excellent service delivery.

You will support workforce planning, training, recruitment, and respond to concerns or adverse events as part of a dedicated NHS team. This is a full-time NHS admin role with competitive terms.

Qualifications

• GCSE Maths and English.
• NVQ level 3 in Business Administration.
• Experience in administration, preferably in health/social care.

Responsibilities

• Oversee day-to-day work of administrative colleagues across localities.
• Manage appointment booking, workforce allocation and caseloads.
• Maintain diaries, templates and documentation in EMIS.
• Monitor data quality and support audits.
• Handle concerns, complaints and adverse events; escalate as needed.
• Mentor and train colleagues; assist recruitment and deputise for Band 5 leads.

Skills

Liaises with colleagues

Written/electronic correspondence

Line manages, trains and mentors

Customer service

Health/social care

Education

GCSE Maths and English

NVQ level 3 Business Administration

Job description

Sirona care & health CIC in Bristol, North Somerset or South Gloucestershire is seeking a Senior Administrator for the MSK Service. The post involves leading a small team, coordinating appointments, and ensuring data quality in EMIS, with a focus on efficient patient care and excellent service delivery.

You will support workforce planning, training, recruitment, and respond to concerns or adverse events as part of a dedicated NHS team. This is a full-time NHS admin role with competitive terms.