MRO Supplier Coordinator

Safran; Newport; On-site; GBP 32,000 - 42,000; Full time

Job summary

Safran Seats, based in Newport, is seeking an MRO Supplier Coordinator to manage end-to-end outsourced repair activities. You will place, monitor and ensure delivery of repair orders with approved MRO suppliers, coordinating with internal stakeholders to meet customer commitments and quality standards.

The role emphasizes supplier performance, timely communications, and proactive issue resolution in a global aerospace supply chain. MRO coordination and ERP experience are highly valued.

Qualifications

• Experience in supplier management, customer service, logistics or supply chain operations.
• Knowledge of supplier performance management and KPI monitoring.
• Understanding of repair order processes and supply chain coordination.

Responsibilities

• Raise and manage repair orders with approved external MRO suppliers.
• Build effective working relationships with suppliers and act as the primary day-to-day operational contact.
• Monitor supplier commitments and proactively manage delivery schedules.
• Conduct regular supplier review meetings, document actions and ensure timely closure of agreed actions.

Skills

Supplier management

Customer service

Logistics

Supply chain operations

KPI monitoring

Repair orders

Communication

Education

Bachelor's degree in Logistics / related

Tools

M3 ERP

Excel

Microsoft Teams

Job description

Newport - NP10 8BE The MRO Supplier Coordinator is responsible for managing the end-to-end flow of outsourced repair activities across Safran Seats' approved MRO supply base. The role ensures repair orders are placed, monitored and delivered in line with customer commitments, contractual requirements, quality standards and operational performance objectives. Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ''World's Best Companies 2025'' ranking. With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

Key Responsibilities Supplier Management

• Raise and manage repair orders with approved external MRO suppliers.
• Build effective working relationships with suppliers and act as the primary day-to-day operational contact.
• Monitor supplier commitments and proactively manage delivery schedules.
• Conduct regular supplier review meetings, document actions and ensure timely closure of agreed actions.

Operational Coordination

• Coordinate the shipment and return of components requiring external repair.
• Ensure all repair activities progress in accordance with customer and operational requirements.
• Prioritise workload and manage changing business demands effectively.
• Identify potential supply chain constraints and implement corrective actions to minimise disruption.

Commercial & Contractual Management

• Review supplier quotations for accuracy, commercial reasonableness and contractual compliance.

What You'll Bring: Essential :

• Experience in supplier management, customer service, logistics or supply chain operations.
• Knowledge of supplier performance management and KPI monitoring.
• Understanding of repair order processes and supply chain coordination.
• Experience using ERP systems (M3 preferred).
• Strong Microsoft Office skills, particularly Excel and Teams.
• Strong communication and stakeholder management skills.

Desirable:

• Bachelor's degree (or equivalent) in Logistics, Supply Chain, Business Administration, Purchasing or related discipline.
• Experience working within an international business environment.
• Aerospace, aviation or MRO industry experience.