Sales Support Coordinator

Safran; Newport; On-site; GBP 28,000 - 38,000; Full time

Job summary

Safran Newport is seeking a proactive Sales Support Coordinator to join our growing team. The role supports the Sales department with bids, proposals and RFQs, ensuring accurate and competitive customer submissions.

The successful candidate will liaise with the Engineering and Purchasing teams, monitor deadlines, and contribute to continuous improvement of bidding processes to strengthen Safran's competitive position worldwide.

Qualifications

• Proven experience in a similar role.
• Ability to work across multiple departments and cross-functional teams.
• Strong organisational skills with deadlines.
• Experience with Change Management and Process Improvement.
• Proficient in MS Office.

Responsibilities

• Coordinate bids, proposals, and RFQs for new business opportunities.
• Support Bids Management activities for all opportunities.
• Act as focal point for Sales Directors/Managers on bids.
• Support review packs across departments for S0-S2 gates.
• Ensure use of sales tools including CRM.
• Upload cost prices on ERP system and generate RSPL costings.
• Produce data for BOMs and verify routings with Engineering.
• Raise internal RFQs with Strategic Purchasing to obtain valid costs.
• Identify risk elements to minimise business risk.
• Analyse make versus buy to maximise in-house production.

Skills

Experience in similar role

Cross-functional teamwork

Change management

Process improvement

MS Office

Communication

Education

Technical/Engineering discipline

Tools

CRM

Job description

Location: NEWPORT, NP10 8BE

We are seeking a proactive and detail-oriented Sales Support Coordinator to join our growing team. This role plays a key part in supporting new business acquisition activities by coordinating bids, proposals, and RFQs, ensuring accurate and competitive customer submissions. Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ''World's Best Companies 2025'' ranking. With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

About the Role:

This role will support the Sales team for Bids Management and RFQs. Using commercial understanding of costing and pricing and coordination of multifunctional inputs for proposal reviews.

Key Responsibilities:

• Provide support and coordination for 'New Business Acquisition,' including funded project opportunities and day to day RFQ's .
• Support the Sales team in Bidding Activities (i.e. Bids Management) for all opportunities.
• Act as the focal point for support to all Sales Directors / Managers (regardless of location) for bids.
• Support the completion of review packs with the relevant departments to capture the requirements of the deliverables in S0-S2 process gates.
• Ensure the successful use by the wider team of sales Tools (e.g. CRM)
• Collate all necessary documentation and upload cost prices on ERP system
• Construct cost prices for the recommended spares parts list (RSPL) for aircraft entry into service
• Use in house systems to produce robust cost files for aftermarket manufactured parts.
• To upload all data defined in M3 per aftermarket requirements and ensure data integrity
• Extract and analyse bills of materials (BOMs) verify and check routings.
• Liaise with the Engineering team to ensure good housekeeping of BOM's and routes.
• Raise internal RFQ's to obtain valid cost prices for purchased parts via the Strategic Purchasing team.
• Identify risk elements i.e. signal codes, tooling costs etc. to minimise the business risk.
• Liaise with the relevant departments to obtain information for accurate costings.
• Analyse the make versus buy option to maximise in house production capabilities.

What You'll Bring:

Essential

• Experience of working within a similar role
• Demonstrable experience/ desire to work in cross functional teams
• Interested in becoming involved in managing Change Management & Processes Activities
• Confident, with the ability to work and liaise across the business departments, including the Executive team.
• Excellent organization skills with the ability to plan and consistently achieve challenging deadlines
• Technical awareness
• Clear understanding of Processes & Continuous Improvement
• Competent user of MS Office packages

Desirable

• Experience in providing programme support

Competencies, Behaviours and Skills

• Knowledge of the aerospace industry
• Competent user of CRM
• Qualification in a Technical / Engineering discipline

We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation.