MRO Supplier Coordinator

Safran; Cwmbran; On-site; GBP 28,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

33 days holiday

Pension scheme

Private medical cover

Cycle to work

Life Assurance

Employee assistance

Job summary

Safran Seats in Newport, Wales is seeking an MRO Supplier Coordinator to manage the end-to-end flow of outsourced repair activities with approved MRO suppliers. You will place, monitor and ensure on-time delivery of repair orders in line with customer commitments and quality standards.

Join a multidisciplinary MRO team and act as the primary operational interface with external repair suppliers, driving performance, resolving issues and supporting continuous improvement initiatives.

Qualifications

• Experience in supplier management, customer service, logistics or supply chain operations.
• Knowledge of supplier performance management and KPI monitoring.
• Understanding of repair order processes and supply chain coordination.
• Experience using ERP systems (M3 preferred).
• Strong Microsoft Excel and Teams skills.
• Strong communication and stakeholder management skills.

Responsibilities

• Raise and manage repair orders with approved external MRO suppliers.
• Monitor supplier commitments and proactively manage delivery schedules.
• Coordinate the shipment and return of components requiring external repair.
• Review supplier quotations for accuracy, commercial reasonableness and contractual compliance.

Skills

Supplier management

Customer service

Logistics

Supply chain operations

ERP systems (M3)

Excel

Teams

Stakeholder management

Education

Bachelor's degree in Logistics, Supply Chain or related

Tools

M3 ERP

Job description

The MRO Supplier Coordinator is responsible for managing the end-to-end flow of outsourced repair activities across Safran Seats' approved MRO supply base. The role ensures repair orders are placed, monitored and delivered in line with customer commitments, contractual requirements, quality standards and operational performance objectives. Working within a multidisciplinary MRO environment, the postholder acts as the primary operational interface with external repair suppliers, driving supplier performance, resolving issues, coordinating logistics activities and supporting continuous improvement initiatives. The role is critical to maintaining on‑time delivery, customer satisfaction and overall MRO shop performance.

Key Responsibilities: Supplier Management

• Raise and manage repair orders with approved external MRO suppliers.
• Build effective working relationships with suppliers and act as the primary day‑to‑day operational contact.
• Monitor supplier commitments and proactively manage delivery schedules.
• Conduct regular supplier review meetings, document actions and ensure timely closure of agreed actions.

Operational Coordination

• Coordinate the shipment and return of components requiring external repair.
• Ensure all repair activities progress in accordance with customer and operational requirements.
• Prioritise workload and manage changing business demands effectively.
• Identify potential supply chain constraints and implement corrective actions to minimise disruption.

Commercial & Contractual Management

• Review supplier quotations for accuracy, commercial reasonableness and contractual compliance.

We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs.

Experience (Requirements)

• Experience in supplier management, customer service, logistics or supply chain operations.
• Knowledge of supplier performance management and KPI monitoring.
• Understanding of repair order processes and supply chain coordination.
• Experience using ERP systems (M3 preferred).
• Strong Microsoft Office skills, particularly Excel and Teams.
• Strong communication and stakeholder management skills.

Desirable

• Bachelor's degree (or equivalent) in Logistics, Supply Chain, Business Administration, Purchasing or related discipline.
• Experience working within an international business environment.
• Aerospace, aviation or MRO industry experience.

Safran is an international high‑technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking. With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value‑added solutions. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design. At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world! In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Newport, Wales.

Benefits

• Competitive salary
• 33 days holiday (including bank holidays)
• Industry leading pension scheme with salary sacrifice employer contributions up to 10%.
• Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members.
• Access to salary sacrifice benefits scheme including cycle to work
• 4 x Life Assurance
• Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection.
• Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme
• Annual share save schemes.
• We support your ambitions with training, development, a personalised career plan and mobility opportunities. Benefit from support through Safran University and our internal Training and Development Schools