Sales Support Coordinator

Safran S.A.; Cwmbran; On-site; GBP 42,000 - 54,000; Full time

Job summary

Safran Seats in the UK seeks a Bids and RFQ Coordinator to support the Sales team with costings, pricing, and input coordination across functions. You will help prepare review packs and ensure data integrity in ERP.

The role emphasizes cross-functional collaboration, change management, and rigorous adherence to process gates. Proficiency with CRM and MS Office is expected, as is strong organisation and communication.

Qualifications

• Experience in a similar bids or commercial role.
• Ability to work across multiple departments and stakeholders.
• Familiarity with change management and process improvement.
• Organisational skills to meet tight deadlines.
• Technical awareness and problem solving.
• Proficiency with MS Office and ERP/CRM tools.

Responsibilities

• Coordinate bids management and RFQs with Sales and engineering teams.
• Support cost pricing and upload data into ERP.
• Prepare review packs for S0-S2 process gates.
• Collaborate with departments to capture deliverable requirements.
• Act as focal point for Sales Directors and Managers on bids.
• Ensure data integrity and tool usage across the team.

Skills

Cross-functional teamwork

Change management

Planning & scheduling

MS Office

Communication

Education

Technical / Engineering discipline

Tools

CRM

ERP systems

In-house systems

Job description

NEWPORT, NP10 8BE

Safran – Here, we craft excellence together.

At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience?

Then your next opportunity could be with Safran Seats, an industry award‑winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers.

One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

About the Role:

This role will support the Sales team for Bids Management and RFQs. Using commercial understanding of costing and pricing and coordination of multifunctional inputs for proposal reviews.

Key Responsibilities:

• Provide support and coordination for ‘New Business Acquisition,' including funded project opportunities and day to day RFQ's .
• Support the Sales team in Bidding Activities (i.e. Bids Management) for all opportunities.
• Act as the focal point for support to all Sales Directors / Managers (regardless of location) for bids.
• Support the completion of review packs with the relevant departments to capture the requirements of the deliverables in S0-S2 process gates.
• Ensure the successful use by the wider team of sales Tools (e.g. CRM)
• Collate all necessary documentation and upload cost prices on ERP system
• Construct cost prices for the recommended spares parts list (RSPL) for aircraft entry into service
• Use in house systems to produce robust cost files for aftermarket manufactured parts.
• To upload all data defined in M3 per aftermarket requirements and ensure data integrity
• Extract and analyse bills of materials (BOMs) verify and check routings.
• Liaise with the Engineering team to ensure good housekeeping of BOM's and routes.
• Raise internal RFQ's to obtain valid cost prices for purchased parts via the Strategic Purchasing team.
• Identify risk elements i.e. signal codes, tooling costs etc. to minimise the business risk.
• Liaise with the relevant departments to obtain information for accurate costings.
• Analyse the make versus buy option to maximise in house production capabilities.

What You’ll Bring:

Essential

• Experience of working within a similar role
• Demonstrable experience/ desire to work in cross functional teams
• Interested in becoming involved in managing Change Management & Processes Activities
• Confident, with the ability to work and liaise across the business departments, including the Executive team.
• Excellent organization skills with the ability to plan and consistently achieve challenging deadlines
• Technical awareness
• Clear understanding of Processes & Continuous Improvement
• Competent user of MS Office packages

Desirable:

• Experience in providing programme support

Competencies, Behaviours and Skills

• Knowledge of the aerospace industry
• Competent user of CRM
• Qualification in a Technical / Engineering discipline

We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role.

Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation.

We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.

Get involved:

We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs.