MRO Returns & Logistics Lead: Precision & Compliance

Safran S.A.; Cwmbran; On-site; GBP 26,000 - 42,000; Full time

Job summary

Safran Seats in Cwmbran, Wales, UK is seeking a disciplined MRO Returns and Logistics co-ordinator to accurately receive and process customer returns in the MRO shop environment. You will ensure paperwork and items comply with regulatory requirements and maintain meticulous ERP records.

Key duties include in-house and external repairs coordination, data entry, freight/shipping preparation, and cross-functional communication to support continuous improvement and safe, efficient operations.

Qualifications

• Experience in logistics, goods inwards or similar technical operational environment.
• Experience using ERP systems.
• Understanding of MRO compliance and regulatory requirements.
• Strong attention to detail.
• Mandatory training for the area.
• Must be able to interface with departments within the company.

Responsibilities

• Receive, inspect, and photograph all incoming parts from customers.
• Verify all relevant paperwork is present and accurate upon receipt.
• Enter all information accurately into the ERP system.
• Book in parts for in-house repair ensuring proper routing and allocation within the facility.
• Review approved supplier list to ensure items are sent to approved contractors/subcontractors.
• Request RMAs from contractors/subcontractors and manage associated documentation.
• Raise purchase orders in ERP for external repairs.
• Prepare customs invoices and shipping documents for returns to contractors.
• Liaise with Goods Inwards to ensure only MRO parts are received.
• Maintain current work instructions and audit-ready records.
• Contribute to QRQC meetings and continuous improvement initiatives.

Skills

Strong attention to detail

Strong communication skills

Teamwork

Prioritise workload

Adaptability

Willingness to cross train

IT proficiency

Tools

ERP systems

Job description

Safran Seats in Cwmbran, Wales, UK is seeking a disciplined MRO Returns and Logistics co-ordinator to accurately receive and process customer returns in the MRO shop environment. You will ensure paperwork and items comply with regulatory requirements and maintain meticulous ERP records.

Key duties include in-house and external repairs coordination, data entry, freight/shipping preparation, and cross-functional communication to support continuous improvement and safe, efficient operations.