MR Magnet Systems HSC Engineer | Global Service & Travel

SIEMENS; Oxford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

26 days holiday

Pension contribution

BUPA private medical insurance

On-site gym

Volunteer days

Share and bonus scheme

Flexible benefits

CSR opportunities

Job summary

Siemens Healthineers in Oxford is seeking an experienced HSC Engineer to resolve magnet incidents and manage escalation, problem solving and knowledge sharing across the global service community.

You will lead remote technical support and site visits, report safety issues, and coordinate travel schedules with a willingness to travel 10-25% internationally across Europe, MEA, and other regions.

Qualifications

• Strong technical knowledge of MR magnet systems including 4K/10K and dry magnet tech.
• Experience in servicing, repairing and troubleshooting complex systems.
• Knowledge of cryogen handling, leak checks and helium filling.
• Understanding of magnet shimming and related physics for troubleshooting.
• Experience with serial communication and CAN networks.

Responsibilities

• Provide global support for main MR magnet system; classify incidents and escalate as needed.
• Maintain incident/problem tickets, update internal databases, and create SKB entries when needed.
• Resolve magnet incidents via remote support or site visits; manage on-call rotation.
• Escalate issues to CS management and share documented case learnings.
• Manage travel and scheduling; travel 10–25% internationally, mainly Europe, MEA.

Skills

MR magnet systems knowledge

Troubleshooting

Remote technical support

Site visit support

Incident/problem management

Communication skills

Travel readiness

Education

Experience in healthtech/medical imaging field

Job description

Siemens Healthineers in Oxford is seeking an experienced HSC Engineer to resolve magnet incidents and manage escalation, problem solving and knowledge sharing across the global service community.

You will lead remote technical support and site visits, report safety issues, and coordinate travel schedules with a willingness to travel 10-25% internationally across Europe, MEA, and other regions.