Motoring & Cycling Customer Advisor — Training Provided

Halfords; Congleton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25% off products

Discounts on garage bills

Cycle2Work

Health Cash Plan

Job summary

Halfords is seeking a customer-focused role in the UK retail network. You will assist customers with car parts fitting and cycle repairs, delivering services in-store and in the car park. Training is provided to develop practical problem-solving skills and achieve high standards of service.

The role emphasizes proactive customer engagement, sales targets, and working on a rota that includes weekends, with opportunities to grow within the Group.

Qualifications

• Experience delivering great customer service in retail.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Assist customers with car parts fitting and cycle repairs in-store or in the car park.
• Deliver a wide range of fitting services, including car parts and cycle servicing.
• Support customers to achieve market-leading service standards and sales outcomes.

Skills

Customer service

Retail sales

Problem solving

Weekend availability

Job description

Halfords is seeking a customer-focused role in the UK retail network. You will assist customers with car parts fitting and cycle repairs, delivering services in-store and in the car park. Training is provided to develop practical problem-solving skills and achieve high standards of service.

The role emphasizes proactive customer engagement, sales targets, and working on a rota that includes weekends, with opportunities to grow within the Group.