Motor Claims Trainee: Fast-Track Vehicle Claims

Verisk Careers | Verisk; Norwich; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Bank Holidays

Hybrid working

Pension Scheme

Learning & development resources

Eye test

Life Assurance

Income Protection

Private Medical Insurance

Employee Assistance Program

Volunteers Week

Job summary

Verisk is seeking a Motor Claims Handler in the United Kingdom. You will manage motor claims, focusing on reducing hire periods and returning claimants to pre-accident status.

You will liaise with engineers, brokers, policy holders, third party companies, and garages to review circumstances and determine liability, all while meeting tight deadlines. The role emphasizes attention to detail, proactive organisation, strong communication, and effective call handling.

Qualifications

• Strong attention to detail.
• Proactive, organised and effective time management.
• Diligent written and verbal communication skills.
• Active listening and empathy managing calls.
• Decisive decision making.

Responsibilities

• Proactively managing the claim to reduce hire periods and return the claimant to pre-accident position.
• Liaise with engineers, Brokers, Policy Holders, third party companies and garages to review accident circumstances and investigate liability.
• Work to tight deadlines and monitor progress to control costs.
• Communicate updates by phone and, when needed, by email/letter to relevant stakeholders.

Skills

Attention to detail

Time management

Communication skills

Active listening

Decision making

Team player

Willing to learn

Computer literate

Job description

Verisk is seeking a Motor Claims Handler in the United Kingdom. You will manage motor claims, focusing on reducing hire periods and returning claimants to pre-accident status.

You will liaise with engineers, brokers, policy holders, third party companies, and garages to review circumstances and determine liability, all while meeting tight deadlines. The role emphasizes attention to detail, proactive organisation, strong communication, and effective call handling.