Motor Claims Specialist: Fast, Fair Settlements (Hybrid)

MTrec Ltd Commercial; Wallsend; Hybrid; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Team culture

Career progression

Hybrid work

Job summary

MTrec Recruitment is recruiting a Claims Handler to join their team on a full-time and permanent basis. You will manage a portfolio of motor claims, make liability decisions, and maintain detailed records while delivering excellent customer service.

The role requires experience in motor claims, strong communication, and the ability to work under pressure in a hybrid home/office setting.

Qualifications

• Previous experience in Motor Claims is essential.
• Strong communication skills required.
• Confident decision-making ability.
• Good understanding of motor liability and litigation.

Responsibilities

• Manage a caseload of motor claims and settle them promptly.
• Handle AD/TP, Credit Hire, and PI claims within authority limits.
• Make accurate liability decisions and maintain quality file records.
• Communicate with policyholders, third parties, solicitors, engineers, and brokers.
• Identify potential fraud and manage litigated claims.
• Proactively capture third parties to reduce claim costs.

Skills

Motor Claims

Communication

Decision making

Litigation understanding

Prioritisation

Proactive teamwork

Job description

MTrec Recruitment is recruiting a Claims Handler to join their team on a full-time and permanent basis. You will manage a portfolio of motor claims, make liability decisions, and maintain detailed records while delivering excellent customer service.

The role requires experience in motor claims, strong communication, and the ability to work under pressure in a hybrid home/office setting.