Motor Claims Specialist - Hybrid & Growth Path

Allianz; Leeds; Hybride; GBP 23 000 - 31 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Annual bonus

Pension scheme

Development days

Insurance discounts

Résumé du poste

Allianz in Leeds is seeking a Motor Claims professional to investigate and settle claims fairly within authority, while maintaining strong customer service. The role supports a hybrid working pattern with 2–16 days in office per month and regular interactions with underwriters, solicitors, and loss adjusters.

You will handle a busy caseload, identify potential fraud, and contribute to process improvements using innovative approaches.

Qualifications

• Register and validate new motor claims promptly, applying policy terms and conditions.
• Investigate, negotiate, and settle claims within your authority limits to deliver fair and timely outcomes.
• Manage a varied caseload, including identifying and handling potential fraud through evidence gathering and risk assessment.
• Liaise with underwriters, suppliers, solicitors, and loss adjusters to ensure smooth claim resolution.

Responsabilités

• Maintain accurate reserves and process payments in line with company guidelines and regulatory standards.
• Manage diaries and process actions (inactivity, cheques, recoveries) within agreed timeframes.
• Escalate claims outside your authority in line with referral processes.
• Support team development by sharing knowledge and assisting less experienced colleagues.

Connaissances

Organisational skills

Multitasking

Customer focus

Telephony experience

Deadline driven

Team collaboration

Description du poste

Allianz in Leeds is seeking a Motor Claims professional to investigate and settle claims fairly within authority, while maintaining strong customer service. The role supports a hybrid working pattern with 2–16 days in office per month and regular interactions with underwriters, solicitors, and loss adjusters.

You will handle a busy caseload, identify potential fraud, and contribute to process improvements using innovative approaches.