Motor Claims Recovery Negotiator

MPJ Recruitment; Rochdale; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Air-conditioned offices

Friendly and supportive environment

Team-building events

On-site games/chill-out area

Job summary

MPJ Recruitment is seeking a Recovery Handler to join a small, supportive team in Rochdale. You will manage a personal caseload of up to 300 claims, negotiating with insurers and solicitors to maximise recoveries and achieve a strong commercial outcome for the business.

This role suits someone with experience in credit hire, motor claims or recoveries, with strong negotiation, telephone and organisational skills.

Qualifications

• Previous experience in credit hire, motor claims, insurance or recoveries (preferred but not essential).
• Strong negotiation skills and the confidence to negotiate with insurers and solicitors.
• Excellent telephone and communication skills.
• Strong organisational skills and the ability to manage a busy caseload.
• The ability to multitask, prioritise workload and work to deadlines.
• Excellent attention to detail and problem-solving skills.
• An investigative and analytical mindset.
• Knowledge of the ABI GTA and motor accident claims would be advantageous.
• Experience using Pro Claim would be advantageous.

Responsibilities

• Manage a personal caseload of up to 300 claims from inception through to settlement.
• Negotiate the recovery of credit hire, credit repair, storage, recovery and other uninsured losses directly with at-fault insurers and solicitors.
• Investigate and resolve liability and quantum disputes.
• Negotiate settlements to maximise recoveries for the company.
• Instruct and liaise with clients' solicitors, referrers and insurers.
• Handle incoming and outgoing telephone calls and correspondence.
• Process payments and incoming post.
• Maintain accurate and up-to-date claims records.
• Ensure claims are progressed efficiently and in line with company procedures and targets.

Skills

Negotiation

Telephone/communication

Organisational skills

Multitasking

Deadlines

Attention to detail

Problem-solving

Investigative mindset

ABI GTA knowledge

Tools

Microsoft Office

Pro Claim

Job description

MPJ Recruitment is seeking a Recovery Handler to join a small, supportive team in Rochdale. You will manage a personal caseload of up to 300 claims, negotiating with insurers and solicitors to maximise recoveries and achieve a strong commercial outcome for the business.

This role suits someone with experience in credit hire, motor claims or recoveries, with strong negotiation, telephone and organisational skills.