MOT Tester/Technician

TN United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 35,000; Full time

Job summary

An expanding fast fit business is seeking an experienced MOT Tester/Technician to join their team. This role focuses on delivering exceptional customer service and quality vehicle servicing. With a commitment to customer satisfaction, you'll thrive in a dynamic environment that offers opportunities for training and development. Enjoy a competitive salary with performance-related bonuses, alongside benefits like colleague discounts and life assurance. Join a company that values trust and integrity, and take your career to the next level in a supportive and fast-paced setting.

Benefits

Company pension

Cycle to work scheme

Employee discount

Free parking

Life insurance

On-site parking

Referral programme

Bonus scheme

Performance bonus

Quarterly bonus

Qualifications

• Minimum 2 years of automotive service & MOT experience required.
• Full Driving Licence is mandatory.

Responsibilities

• Provide quality service and customer satisfaction.
• Ensure transparent pricing and build long-term customer relationships.

Skills

Automotive service & MOT experience

Communication skills

Customer service skills

Commitment to quality

Education

Level 3 Light Vehicle Maintenance & Repair qualification

Class 4/7 MOT licence

Job description

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Company Overview

In’N’Out Autocentres are experts in vehicle servicing, MOTs & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.

Job Summary

If you're an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business, then look no further.

Our customers are at the heart of everything we do; we constantly strive to exceed their expectations by providing quality, value, convenience, and exceptional customer care. Your customer relations skills will be vital to our success, ensuring we delight our customers while building long-term relationships based on trust and integrity.

About The Role

We are seeking team members who are flexible, have excellent communication and customer service skills, and are committed to providing quality service, transparent pricing, and convenience to our growing customer base.

We offer a competitive base salary with performance-related bonuses and incentives. Benefits include colleague discounts, free life assurance, an Employee Assistance Programme, and discounts on everyday goods and services.

If you enjoy a fast-paced, varied environment with opportunities for training, development, and CPD, join us and build your career.

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Referral programme

Additional Compensation

• Bonus scheme
• Performance bonus
• Quarterly bonus

Skills Needed

Relevant qualifications, flexibility, excellent communication and customer service skills, commitment to quality and customer satisfaction.

About The Company

We provide fixed prices, clear explanations, and excellent service, underpinned by a 100% customer satisfaction guarantee. Our technicians are trained to the highest standards, many from big brand main dealers, and are passionate about cars.

Company Culture

We are a Which? Trusted Trader, regularly audited to ensure honesty and transparency. Our customer waiting lounges feature high-speed Wi-Fi, free beverages, child play areas, and baby change facilities. We pride ourselves on a high percentage of repeat customers and a Trustpilot score of 4.7.

Desired & Required Criteria

• Automotive service & MOT experience: minimum 2 years
• Full Driving Licence
• Level 3 Light Vehicle Maintenance & Repair qualification
• Class 4/7 MOT licence

Closing Date

Saturday 31st May, 2025