Mortgage Underwriting Lead & Growth Strategy

The Nottingham Building Society; Morley Smithy; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Car Allowance

Bupa Healthcare

Medicash healthcare scheme

29 days annual leave

Annual discretionary bonus scheme

Job summary

Nottingham Building Society is seeking a Head of Mortgage Underwriting at head office in Nottingham. This permanent, full-time role (35 hours) offers hybrid working with a minimum of 2 days on site and a competitive salary plus car allowance.

You will shape the mortgage origination and underwriting strategy, lead and develop high-performing teams, ensure prudent underwriting standards and drive improvements across mortgage journeys while maintaining regulatory compliance and governance.

Qualifications

• Extensive experience across mortgage origination, underwriting and portfolio management.
• Strong understanding of responsible lending, mortgage operations and customer servicing.
• In-depth knowledge of regulatory frameworks including MCOB, FCA requirements and financial crime controls.
• Proven experience leading high-performing operational teams, driving excellent customer outcomes while developing colleagues.
• Strong analytical skills to interpret MI, KPIs and performance data.
• Experience of operational resilience, business continuity, risk management and incident recovery in a regulated environment.
• Track record of delivering change, transformation and continuous improvement initiatives.
• Outstanding stakeholder management with senior leaders, regulators and external partners.
• Excellent communication and leadership skills, with ability to lead through change under pressure.

Responsibilities

• Shape and deliver the Mortgage Origination and Underwriting strategy.
• Lead, motivate and develop high-performing teams with a customer-focused culture.
• Maintain robust underwriting standards and oversight for prudent decisions.
• Drive operational efficiency and service excellence across mortgage journeys.
• Use data and feedback to identify trends, manage risks and improve outcomes.
• Lead change initiatives and transformation programmes.
• Ensure regulatory compliance, risk management and governance controls.
• Build strong relationships with brokers, solicitors, valuation partners and risk teams.
• Oversee third-party suppliers and outsourced services to maintain high service standards.
• Champion resilience and business continuity across the function.

Skills

Mortgage underwriting

Portfolio management

Residential lending

Regulatory knowledge

Stakeholder management

Leadership

Analytical skills

Change management

Job description

Nottingham Building Society is seeking a Head of Mortgage Underwriting at head office in Nottingham. This permanent, full-time role (35 hours) offers hybrid working with a minimum of 2 days on site and a competitive salary plus car allowance.

You will shape the mortgage origination and underwriting strategy, lead and develop high-performing teams, ensure prudent underwriting standards and drive improvements across mortgage journeys while maintaining regulatory compliance and governance.