Mortgage Broker Account Manager

Together - loans, mortgages & finance; Cheadle; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

26 days holiday plus birthday off

Free access to company holiday homes

Discretionary annual bonus

Matched pension contribution

Health cash plan

Private medical insurance

Life assurance and Critical illness cover

Free local gym access

Job summary

A financial services company in Cheadle is looking for a Mortgage Broker Account Manager. This full-time role involves building strong relationships with key Mortgage Brokers and driving sales to meet KPIs. Candidates should have experience in Financial Services and possess exceptional communication skills. The job offers competitive benefits including annual bonuses and health plans.

Qualifications

• Experience in Financial Services.
• Experience in Telephone Sales.
• Strong communication and relationship building skills.

Responsibilities

• Provide exceptional customer service on products and criteria.
• Give regular feedback to Account Managers.
• Identify broker needs and provide solutions.
• Manage new and existing relationships with brokers.
• Represent company policies and procedures effectively.

Skills

Experience working in Financial Services

Telephone Sales experience

Exceptional relationship building and communication skills

Strong Objection handling and problem solving skills

Education

CeMAP Qualified or Equivalent

Job description

5 days ago Be among the first 25 applicants

About the Company

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Benefits of working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Job Title

Mortgage Broker Account Manager

Job Description

You will deliver outstanding service both on the phone and via emails with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met.

• Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
• Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities.
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
• Manage new/existing relationships, promoting company's products and services
• Immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners

Qualifications

Essential

• Experience working in Financial Services
• Telephone Sales experience
• Exceptional relationship building and communication skills
• Strong Objection handling and problem solving skills

Desirable

• CeMAP Qualified or Equivalent

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Job Details

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance