Mortgage Broker Account Manager

Together; Cheadle; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

26 days holiday plus birthday day off

Free access to company holiday homes

Buy & sell holidays

Discretionary annual bonus plus Shared

Matched pension contribution

Health cash plan plus Private medical

Life assurance and Critical illness

Travel season ticket loans

Ride to work scheme

Free local gym access

Local bar / restaurant discounts

Zusammenfassung

Together in the United Kingdom is seeking a Mortgage Broker Account Manager to deliver exceptional service to mortgage brokers via phone and email. You will collaborate with Account Managers to drive sales and ensure KPIs are met, while maintaining strong broker relationships and promoting Together's loan and product offerings.

The ideal candidate has experience in financial services, strong communication skills, and CeMAP or equivalent qualification.

Qualifikationen

• Experience in Financial Services
• Telephone Sales experience
• Exceptional relationship building and communication skills
• Strong Objection handling and problem solving skills

Aufgaben

• Deliver outstanding service to Mortgage Brokers by phone and email.
• Work with Account Managers to drive sales and meet KPI targets.
• Identify intermediary needs and provide accurate solutions across products.
• Manage new/existing broker relationships, promoting Together's products and services.
• Represent Together professionally to intermediary partners and uphold company policies.

Kenntnisse

Experience in financial services

Telephone sales

Relationship building

Objection handling

Problem solving

Ausbildung

CeMAP or equivalent

Jobbeschreibung

Benefits of working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

–––––––––––––

Company Description

We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can't or won't. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

As aMortgage Broker Account Manager, you will deliver outstanding service both on the phone and via emails with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met.

As aMortgage Broker Account Manager,we are looking for someone to:

• Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
• Update the Account Managers with regular feedbackfrom the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities.
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
• Manage new/existing relationships, promoting company's products and services
• Immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representationof the company at all levels with our intermediarypartners.

Essential

• Experience working in Financial Services
• Telephone Sales experience
• Exceptional relationship building and communication skills
• Strong Objection handling and problem solving skills

Desirable

• CeMAP Qualified or Equivalent

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP