Mortgage Automation & Process Improvement Analyst

Quantum Mortgages Limited; Milton Keynes; Híbrido; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonus scheme

Vitality private medical insurance

Hybrid working

25 days annual leave + holidays

Pension scheme

Life insurance

Wellbeing support

Professional development

Descripción de la vacante

Quantum Mortgages Limited is seeking an Automation and Business Improvement Analyst to bridge business objectives with technology outcomes across our underwriting and lending processes. You will produce clear, testable requirements, interpret data, analyse and improve processes, and ensure regulatory and security standards are met.

Responsibilities include documenting requirements, creating technical artefacts, analysing data, and supporting testing and delivery.

Formación

• Experience in mortgage lending with understanding of origination, underwriting, broker journeys, affordability, and servicing.
• Proven background in requirements engineering, system analysis, data modelling, and technical documentation.
• Ability to interpret complex data reports and present actionable insights.

Responsabilidades

• Elicit, structure, and document functional and non-functional requirements with traceability.
• Translate business outcomes into technical specifications, use cases, and acceptance criteria.
• Analyse and interpret data/MI reports to surface trends, risks, and opportunities.
• Create BPMN process maps, UML diagrams, sequence diagrams, data flow diagrams, and interface contracts.
• Define test objectives and acceptance criteria; support UAT, regression, and readiness checks.
• Lead ad-hoc process reviews and improvement initiatives; document as-is/to-be processes.

Conocimientos

Mortgage lending

Requirements engineering

System analysis

Data modelling

BPMN/UML

APIs

Data interpretation

Descripción del empleo

Quantum Mortgages Limited is seeking an Automation and Business Improvement Analyst to bridge business objectives with technology outcomes across our underwriting and lending processes. You will produce clear, testable requirements, interpret data, analyse and improve processes, and ensure regulatory and security standards are met.

Responsibilities include documenting requirements, creating technical artefacts, analysing data, and supporting testing and delivery.